Hello Partners,
Hope you are doing great, Job Title: HP Service Manager System Admin/Developer Columbus, OH Duration: 6 Months Contract Description: The candidate will be expected to complete currently in-progress continuous improvement activities (process improvements and enhancements) in the HP Service Manager application as well as provide administrative support. The resource will also support data integrations into and out of HP Service Manager using HP Connect-it, HPSM event services and web services. An understanding of supporting infrastructure including Linux and Oracle is a plus. Application / Modules: Thorough knowledge of the following applications: • HP Service Manager (required) • HP Connect-It (required) • Microsoft SQL Server Integration Services (SSIS) (preferred) Responsibilities: Key responsibilities will include: • Partner with MGT Service Management business analysts to identify requirements and complete development and testing of enhancements to the HP Service Manager application. • Partner with vendor (Fujitsu) and MGT Asset Management team to develop data integrations between HP Service Manager and Fujitsu data to update Configuration Items. • Troubleshoot and fix issues with HP Service Manager and associated integrations as needed. • Assist in developing and maintaining HP Service Manager Service Catalog items and ESS portal. • Provide on-call break/fix support of HP Service Manager and integrations (remote support available). Skill Level Thorough functional and technical knowledge of the following: • All Service Manager functional modules (Service Desk, Incident, Problem, Change and Request) • HP Service Manager Service Catalog and Employee Self-Service (ESS) • Integration using Connect-It (Event Services and Web Services/WSDL) • HPSM development features (Format Control, Links, Display Options, JavaScript, etc.) • Effective problem solving and analytical skills • Ability to proactively identify and resolve application issues • IT Service Management (ITSM) frameworks, ITIL The following items are a plus: • Linux • Oracle • Microsoft SQL Server Integration Services (SSIS) • Retail experience preferred Additional Needs: What are the top 3 skills you are looking for? o Proven HP Service Manager knowledge, administration and development skills o Experience integrating HP Service Manager with other applications using HP Connect-It o The ability to effectively communicate at all levels of the enterprise – both technical and non-technical Regards: Sam Williams - Recruiting Manager ITBrainiac Inc. Direct : 646-499-5264|| Fax : Fax 312.582.2699 116 Village Blvd, Suite 200 - Princeton, NJ 08540 swilli...@itbtalent.com || swilli...@itbrainiac.com www.itbrainiac.com -- You received this message because you are subscribed to the Google Groups "SAP BASIS" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-basis+unsubscr...@googlegroups.com. To post to this group, send email to sap-basis@googlegroups.com. Visit this group at http://groups.google.com/group/sap-basis. For more options, visit https://groups.google.com/d/optout.
