*Hello* *Partners ,*

*Please send matching profiles to **[email protected]*
<[email protected]>* or reach me (201)-984-3154.*



*Position: Sr Project Manager*

*Location: Hartford (Windsor), CT*

*Duration: **6+months*

*·        Mode of Interview: Phone Screen first; second is face to face
(mandated)*

·        *Local, GCs, EAD, or US Citizens only, preferred because of the
above F2F mandate *



*Job Description:*

What are the job responsibilities?


*Sr. IT Project Manager*
"Must Haves * End-to-End PM experience; Strong experience managing budgets
in excess of 1M. Must be able to track actuals vs forecasted, resource
forecasting, planning, financial management * IT Infrastructure PM
experience - IT project management ownership of multiple initiatives
* Aggressive management of Risks/Issues

Nice to Haves
• Customer Contact Center experience or moderation/installation of an IVR
system
Planning & Execution:
• End-to-end / full life cycle project management experience required.
• IT project management ownership of multiple initiatives in support of
modernizing the company's Customer Contact/Call Centers.
• Business-side integration and/or ownership where needed.
• Projects can be infrastructure, software, vendor-product installation, or
workflow & process improvement.
• Understanding and use of Change Management.
• Build-out of project execution frameworks within existing portfolio
structure.
• Methodologies include Waterfall with possible Agile for future projects.
• Aggressive management of Risks/Issues.

Financials:
• Must be proficient in managing financials (forecasting, tracking,
correction).
• Experience with Clarity a big plus.

Resource Management:
• Identification of IT & Business resources required to complete project
work.
• Resource procurement via partnership with IT & Business Leads.
• Management the work of matrixed resources.

Planning & Facilitation:
• Development of effective agendas for working sessions & status meetings.
• Strong facilitation skills.
• Production of specific outcomes with detailed takeaways to produce those
outcomes.

Who is our ideal candidate?

Sr. IT Project Manager

• IT project management ownership of multiple initiatives in support of
modernizing the company's Customer Contact/Call Centers.
• Works effectively with minimal direction.
• Ability to work within a highly-fluid environment with rapidly-changing
priorities.
• Business-side integration and/or ownership where needed.

Communications:
• Strong communication and partnership skills required.
• Ability to work with IT & Business leaders.
• Timely reporting of issues.

Nice to Haves:
• Customer Contact Center experience or moderation/installation of an IVR
system

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