Hi Partners,

Hope you are doing great!



I have the following requirement listed below.  Please let me know if you
have any suitable consultants.





*Please share Suitable resume to [email protected]*



Job Title :Remedy Developer

Duration:6 Months

Location: Boise,ID





• Remedy Developer to write code within the ARS system, perform
customization work (modification and enhancement). The clients current
Version of Remedy is 8.1.
• At least 5+ years’ experience working with BMC Remedy, with strong ITSM,
Midtier, SRM, ARS, SLM and CMDB knowledge
• Experience required in the Services Management Suite, Service Desk,
Incident Management, Problem Management, Knowledge Management, Asset
Management, Change Management, Configuration Management, Services Level
Management, BMC Dashboard and Analytics and experience
• Fundamental knowledge of ITIL standards and how to apply ITIL within
Remedy.
• Strong communication skills and a customer focused mindset.
• Experience working with Remedy v7.6.04 a strong plus
• Excellent interpersonal and client skills. Builds good working
relationships with projects, peers, staff, etc. Ability to work with
diverse groups across locations
• Ability to analyze and resolve multiple complex problems, take ownership
and manage resolution of problems
• Additional duties will include Incident support, troubleshooting Remedy
issues, and other project support as needed by the team.
• Coordinates with client management to formulate complex technical
solutions. Informs client management of appropriate developments in
technical support products.
• Evaluates products and upgrades for appropriateness. Oversees and
implements system upgrade strategies.
• Leads the design, implementation, and maintenance of complex solutions.
Coordinates activities with other technical personnel as appropriate.
• Develops and analyzes highly complex system standards, thresholds, and
recommendations to maximize system performance.
• Conducts capacity planning reviews with management and approves capacity
plans formulated by less experienced personnel.
• Develops strategies to manage the frequency of appropriate support
package/patch application. Monitors database maintenance and provides
appropriate recommendations, when required.
• Coordinates with business development personnel on proposals and work
estimates involving highly comp



*Warm Regards,*



*Syed Irfan*

*Global Webmaster Inc.*

*160 Beach, Rockaway Park, NY 11694*

*[email protected]* <[email protected]>

*Direct: 347-547-6588*

*www.globalwebmaster.us* <http://www.globalwebmaster.us>

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