* Position : Servicenow Developer Or AdminLocation : Philadelphia, PADuration : 6+Months*
*Need Green Card And Us Citizen.* *Responsibilities:*Perform day to day administration of the ServiceNow tool, including making approved changes to process and work flows. Perform ServiceNow implementation tasks including but not limited to: configuration, integration, custom programming Develop clear and concise technical & process documentation. Communicate ServiceNow process, operations and capability information to all levels of management effectively. Maintain the integrity of the ServiceNow tool across production and non-production environments. Understand new SN features and unused module functionality to drive platform expansion and adoption Review Stories, ensure requirements are clearly understood and aligned to program guiding principles and provide guidance to Junior developers on best direction for configuration Perform installation and testing of vendor-provided updates and new releases. Work with business users to identify and refine business requirements and workflows. Lead technical analysis of additional module implementations within SN, including requirements gathering, process modeling and gap analysis and mitigation Support the design of SN integrations and work with SN, business partners and technical teams for implementation Identify and define business solutions for ITIL users. *Candidate should have:* Minimum 2+ years’ direct experience as a ServiceNow Admin or application owner, configuring core ServiceNow modules including Service Catalog, Asset, and Configuration. Experience with Javascript is a MUST for development of backend services. Demonstrated understanding of ITIL processes, operations and procedures Familiarity with Agile (Scrum) and Waterfall methodologies Advanced Scripting/ Reporting and other classes area highly recommended. Experience in producing enterprise level reports, including compiling data from several different sources. Experience with processes involving problem identification, recovery, escalation and resolution. Working knowledge of relational databases. ------------------------------ Regards: Amer Ali - Sr.IT Recruiter ITBrainiac Inc. Direct : 609-423-4147 || [email protected] Gtalk: Ameritbtalent Princeton,NJ 08540 Website: www.itbrainiac.com -- You received this message because you are subscribed to the Google Groups "SAP BASIS" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/sap-basis. For more options, visit https://groups.google.com/d/optout.
