Hi Partner

Hope you are doing well,



I represent GTSS (Global Technical Software Services Inc.) an SRM Tech
Company. GTSSMinds Inc. is a US subsidiary of SRM Technologies. We are a
700m$ CMM-I Level 4, ISO 9001 company. Some of the industries we are
currently cater to
http://www.gtssminds.com/who-we-are/industries-we-serve.htm



Kindly find below JD and let me know your interest.



Role                       :               Support Analyst

Location               :               Jackson MI

Duration              :               12+ Months Contract

Rate                       :              Market


Job Description:-




Client is looking for a highly motivated resource that is passionate about
reporting and analytics.  This position is responsible for the creation,
update, and management of reporting solutions and metrics that can be
leveraged by the TSM organization for operational, performance and other
types of functional reporting. This role supports the planning, design and
implementation of successful data analytics and reporting efforts.



The ideal candidate should have extensive knowledge and experience in
Microsoft Excel and business intelligence reporting tools such as Business
Objects, Cognos, Tableau, Qlikview, etc. as well as the Service Now
platform.



*Key Responsibilities Include:*

·          Design/Build/Maintain reports, dashboards, and metrics to
monitor project & operations performance, resource utilization, automating
the delivery where possible

·          Create reporting packages within the Service Now Platform, for
daily, weekly, monthly, quarterly and annual reports, metrics and KPI’s.

·          Develop TSM portfolio and project performance metrics and
analytics

·          Maintain appropriate report documentation and library of
accessible reports that could be self-served by leadership

·          Collaborate with leadership to combine data from various sources
to produce a holistic view of the organization’s key business metrics

·          Identify relationships among disparate pieces of information and
developing meaningful analytical conclusions

·          Perform data mining and aggregation, combining multiple datasets
to develop streamlined and efficient solutions

·          Ensure reports and analysis are validated with the highest level
of accuracy

·          Build strong cross-functional relationships with key business
partners



*Requirements/Qualifications:*

·          5+ years of reporting analytics experience in an IT enterprise
environment

·          Advanced skills in MS Excel, Access, SharePoint,and PowerPoint;
working with pivot tables, analyzing large tables of data, comfortable
using data analysis formulas

·          Required experience in Service Now

·          SAP knowledge and experience is desirable

·          Proven analytical and problem-solving skills

·          Demonstrated reporting system experience (i.e., Service Now
Platform)

·          Experience in data analytics and visualization

·          Proficiency in data interpretation and manipulation of large
datasets

·          Strong aptitude for correlating data and finding critical data
trends

·          Ability to work independently and in a team environment

·          Exceptional interpersonal and communication skills

·          Experience with presenting data to leadership at all levels

·          Excellent organizational skills since attention to detail is
critical for successful outcomes

·          Experience with Business Intelligence technology

*Education: *

·          Bachelors of Science or Bachelors of Arts degree in Information
Technology or other Business related field



Thanks and Regards

<http://www.gtssminds.com/>



Solomon | Sr.Executive – Talent Acquisition
*G*lobal *T*echnical *S*oftware *S*ervices Inc.
3705 Quakerbridge Rd, Ste. 212 | Hamilton, NJ 02128
tel (609) 890-0316 x 811 | fax (609) 890-0377


*website  <http://www.gtssminds.com/>** |** map
<https://www.google.com/maps?q=3705+quakerbridge+rd+212+hamilton+nj&rlz=1C1VSNG_enUS644US644&ion=1&espv=2&bav=on.2,or.&bvm=bv.113370389,d.cWw&biw=1440&bih=760&dpr=1&um=1&ie=UTF-8&sa=X&ved=0ahUKEwjMrvuuneHKAhVLVD4KHRI_By4Q_AUIBigB>*
*|**email   <[email protected]?subject=Re:>**“* *Right Candidate @
Right Cost @ Right  Cost w/ Right Process *



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