*Please share the resume with *[email protected]
*Position: IVR QA Analyst Location: Torrance Duration: 12+ Months* *Responsibilities include:* • Partner with QA CoE to create and execute a test practice strategy which aligns to needs of the organization • Use Kaizen QA and testing services and partner with Quality Assurance Governance to improve quality within delivery channel • Manage testing service delivery through a team of employees and non-employees QA leads and testers • Coach and develop team members on QA/testing industry standards and best practices • Measure and evaluate performance of test team (including outsourced testing teams) • Drive organizational change related to Testing Service strategy *REQUIRED SKILLS/EXPERIENCE:* • Experience in successfully setting up a test practice or Test Center of Excellence (TCoE) for large fast-paced financial organizations • Must have experience managing test plans/teams/outsourced partners on Telephony and more specifically IVR related projects. • Proven ability to lead a TCoE organization in supporting delivery of quality IT solutions in a cost effective manner. • 8+ years of increasing levels of responsibility for QA and testing of IT solutions from small to large project • 5+ years of experience leading all phases of QA effort required to execute large enterprise projects impacting multiple large enterprise legacy systems • Experience managing, leading and testing within Waterfall, RUP, and/or Agile Scrum SDLC methodologies • Experience in evaluating Test Automation, Performance Testing, and Test Data Management solutions • Experience with defining and measuring Quality metrics • Managed an outsourced QA team involved in all aspects of testing • Developed test approaches / strategies for large scale enterprise projects • Hands-on experience with manual testing • Experience testing various integration methods (Web services, batch) • Experience identifying and analyzing quality risks • Experience determining testing scope using risk-based testing approach • Experience preparing, managing time estimates and fixed bid deliverables (SOW) • Experience assessing risk to schedule, cost, or quality on project and testing engagement • Excellent communication (written, verbal) • Organizational, planning, and analytical skills • Ability to work in a collaborative “team-oriented” environment *Preferred/Desired Skills* • Experience with any of the following would be a plus: • Salesforce and/or Siebel Platform • CRM • Telephony/IVR/Reporting • Collections • Data Warehouse, Informatica, Hyperion, Security testing • Rules Engine – understand concept and how to build scenarios around it • Automotive Finance experience • Knowledge / Experience in use of HP Testing Tools (Quality Center, Unified Functional Test (UFT 11.52), Performance. *Please Send me your resume and fill your details in below mentioned table.* Full Name Full Date of Birth Gender Nationality Contact Email Skype ID SSN - Last 4 Year Entered in USA Visa Status Visa Validity Currently on a Project (Yes/No) Availability for Project Availability for Interview(2 Time Slots) Total IT Experience Current Location Highest Education University Graduation Year Rate/Salary Nityo Infotech Corp. 666 Plainsboro Road, Suite 1285 Plainsboro, NJ 08536 *Thanks & Regards* *Rashi Saraswat* *Technical Recruiter* Desk: 609-853-0818 Ext.2172 Fax : 609 799 5746 Email: [email protected] www.nityo.com ------------------------------ USA | Canada | India | Singapore | Malaysia | Indonesia | Philippines | Thailand | UK | Australia / Zealand ------------------------------ *Nityo Infotech has been rated as One of the top 500 Fastest growing companies by INC 500* ------------------------------ *Disclaimer:* http://www.nityo.com/Email_Disclaimer.html -- You received this message because you are subscribed to the Google Groups "SAP BASIS" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/sap-basis. For more options, visit https://groups.google.com/d/optout.
