Hi,

Hope you are doing great,

Title: Project Analyst
 Location:   Columbus,OH
Duration: 5+ month Contract

Note: G.C-EAD,G.C & U.S Citizen

*Reply Me At j...@itbtalent.com <j...@itbtalent.com>*

Responsibilities
I. Product Management Coordination (50%)
Collaborate with UI/UX design, marketing, analytics, technology,
compliance/legal, operations, and lines of business stakeholders to
understand the feasibility and subsequent deliverability of

the solution.
Gather, document and clearly communicate various product requirements from
business and product teams.
Drive day-to-day execution with product team (developers, designers,
subject matter experts/SMEs, and stakeholders) to ensure deadlines and met
and within budget.
Provide product team with guidance as required to ensure progress is
sustained and product goals are fulfilled.
Predict issues/risks and lead team to find creative solutions.
Effectively lead and facilitate product meetings and presentations.
Create and maintain documentation for key business processes and systems.

II. Issue Triage and Resolution (20%)
Ensure site is operational and meets service level agreements.
Triage and respond to ecommerce systems inquiries.
Identify, replicate and document issue details.
Track and monitor issues; provide regular reporting / analysis.
Partner with IT, Content Management and Business stakeholders to
troubleshoot issues.
Analyze issue for root cause and categorize (bug, enhancement or user
error).
Identify, communicate and document fixes and workarounds.
Ensure issues are addressed in a timely manner.

III. Product Optimization Analysis (10%)
Analyze support issues to identify trends and improvement opportunities.
Review the competitive marketplace and make recommendations to operational
activities based upon identified information.

IV. Issue Prevention (20%)
Based on known problem areas, provide specific feedback and recommendations
to improve functionality.
Partner with business team to document and ensure that online help
resources are current and relevant.

Qualifications/Skills
An eye for detail, strong analytical skills and a passion to innovate.
Ability to prioritize, manage time and meet aggressive deadlines.
Strong time management skills. .
Highly motivated/self-starter with a sense of ownership, and a strong
desire to succeed.
Fluency in web technologies (i.e. HTML, data flow models, etc) and B2C
landscape.

Experience
Bachelors Degree required in a related field.
5-7 years professional experience in direct retail, e-commerce, or
consulting environment.
Proven record of successful web business accomplishments.

Regards,
Jack Anderson -Sr.Technical IT Recruiter
ITBrainiac Inc.,
j...@itbtalent.com
Direct :  609-935-3773 X 103
116 Village Blvd, Suite 200 - Princeton, NJ 08540
www.itbrainiac.com

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