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Title: Project Analyst Location: Columbus,OH Duration: 5+ month Contract Note: G.C-EAD,G.C & U.S Citizen *Reply Me At j...@itbtalent.com <j...@itbtalent.com>* Responsibilities I. Product Management Coordination (50%) Collaborate with UI/UX design, marketing, analytics, technology, compliance/legal, operations, and lines of business stakeholders to understand the feasibility and subsequent deliverability of the solution. Gather, document and clearly communicate various product requirements from business and product teams. Drive day-to-day execution with product team (developers, designers, subject matter experts/SMEs, and stakeholders) to ensure deadlines and met and within budget. Provide product team with guidance as required to ensure progress is sustained and product goals are fulfilled. Predict issues/risks and lead team to find creative solutions. Effectively lead and facilitate product meetings and presentations. Create and maintain documentation for key business processes and systems. II. Issue Triage and Resolution (20%) Ensure site is operational and meets service level agreements. Triage and respond to ecommerce systems inquiries. Identify, replicate and document issue details. Track and monitor issues; provide regular reporting / analysis. Partner with IT, Content Management and Business stakeholders to troubleshoot issues. Analyze issue for root cause and categorize (bug, enhancement or user error). Identify, communicate and document fixes and workarounds. Ensure issues are addressed in a timely manner. III. Product Optimization Analysis (10%) Analyze support issues to identify trends and improvement opportunities. Review the competitive marketplace and make recommendations to operational activities based upon identified information. IV. Issue Prevention (20%) Based on known problem areas, provide specific feedback and recommendations to improve functionality. Partner with business team to document and ensure that online help resources are current and relevant. Qualifications/Skills An eye for detail, strong analytical skills and a passion to innovate. Ability to prioritize, manage time and meet aggressive deadlines. Strong time management skills. . Highly motivated/self-starter with a sense of ownership, and a strong desire to succeed. Fluency in web technologies (i.e. HTML, data flow models, etc) and B2C landscape. Experience Bachelors Degree required in a related field. 5-7 years professional experience in direct retail, e-commerce, or consulting environment. Proven record of successful web business accomplishments. Regards, Jack Anderson -Sr.Technical IT Recruiter ITBrainiac Inc., j...@itbtalent.com Direct : 609-935-3773 X 103 116 Village Blvd, Suite 200 - Princeton, NJ 08540 www.itbrainiac.com -- You received this message because you are subscribed to the Google Groups "SAP BASIS" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-basis+unsubscr...@googlegroups.com. To post to this group, send email to sap-basis@googlegroups.com. Visit this group at https://groups.google.com/group/sap-basis. For more options, visit https://groups.google.com/d/optout.