*Hello Friends*

*Hope you are doing great*



*Please let me know if you have any consultant for this position, Please
share resume’s on [email protected] <[email protected]>*





Job Title : Unified Communications - Infrastructure Engineer

Location : Ft. Worth, TX

Duration : 6 months (*Contract to hire*)

Interview Mode : Telephonic followed by F2F

End Client : American Airlines



*Note* – C2H – Only GC or USC or TN …!



*Job Description:*

*SUMMARY:*

o    This position will help the engineering efforts in migrating from
legacy voice infrastructure to an innovative enterprise voice, mobility,
and Unified Communications solution.

o    This position will also engineer, build, and lead small projects,
resolve telephony issues, and optimize the enterprise voice infrastructure.

o    The engineer will interact with various internal teams and external
vendors, and is responsible for assisting with the effort to implement
Unified Communications projects.

o    Requires interaction with upper-level IT management, leads, engineers,
and architects to ensure processes are efficient, sustainable, repeatable,
and predictable.



*RESPONSIBILITIES**:*

·         Support Unified Communications projects for the enterprises voice
and telephony needs at campus locations, airports, sales offices, and
reservations worldwide.

·         Coordinate with architects to develop the strategy for defining,
deploying, and maintaining voice services with regards to the Unified
Communications architecture.

·         Design, engineer, and deploy a reliable and robust Unified
Communications architecture and platform.

·         Prepare input to technical and architecture designs that detail
the proposed UC technologies and their integration into the enterprise.

·         Support the enterprise UC vision deliverables by implementing
viable technologies, ensuring compatibility with the existing environment,
and acting as a technical resource for peers and managers within the UC
team.

·         Research and remain current on emerging Unified Communications
technologies, products, services, protocols, and standards that are
directly in line with the UC vision, business needs, and requirements.

·         Ensure integration compatibility of new UC systems with
enterprise LANs, WANs and Internet-based services and protocols.

·         Plan for management or phasing out of legacy telephony systems
and other switch based technologies.

·         Support telecommunications infrastructure and its associated
software, including PBXs, call management systems, voice mail, and
interactive voice response, and respond to issue escalation and service
interruption as a confident technical leader.

·         Assume technical a role in problem resolution and root cause
analysis, and provide actionable after-incident analysis to ensure root
cause issues are logged and remediated.

·         Maintain effective external relationships with UC vendors,
consultants, and service providers.

·         Leverage these relationships to ensure that the best fit
solutions and resources are available to the enterprise. Where necessary,
work with solution vendors during installations and deployments.



*QUALIFICATIONS**:*

o    B.S. Computer Science, Telecom, Engineering, or related discipline

o    Technical knowledge of VoIP/IP telephony systems, PBXs, voice mail,
ACDs, interactive voice services, call management systems, and
telecommunications accounting systems

o    3 - 5 years of Telecom experience

o    5+ years of implementing Cisco CUCM

o    Strong understanding of Cloud Architecture

o    Hands on knowledge of SIP, H.323 (IP), H.320 (ISDN), TCP/IP

o    Session Border Controller (SONUS, Acme Packet, Cisco, etc)

o    Telephony Traffic and Engineering (Erlangs, Trunks, Blockage, etc)

o    Technical knowledge of PSTN, VoIP, T1/PRI, MPLS, Frame Relay, ATM,
ISDN and systems interconnectivity

o    SIP Architecture Integration

o    Working knowledge of legacy TDM systems

o    Experience working with the following platforms Avaya, NEC, Nortel,
and Lync

o    Understanding of VoIP QoS issues and mitigation strategies (G711,
G729, etc)

o    Microsoft Visio

o    DNS/ENUM and Dialing Plan

o    Experience deploying and supporting Unified Communications
collaboration tools using integrated voice, video, and data architectures

o    Experience with telecom/data carrier provisioning, billing, and
troubleshooting procedures

o    Experience with VoIP networking and technical proficiency in LAN/WAN
architectures

o    Experience with current best practices in IT standards, principles,
and security practices

o    Exercises independent judgment with direction from supervisor

*Skills**:*

·         Verbal and written communication skills, problem solving skills,
customer service and interpersonal skills (Required)

·         Ability to work independently and manage ones time (Required)

·         Basic mentoring skills necessary to provide support and
constructive performance feedback (Required)

·         Knowledge of the full software development lifecycle: from
business/systems analysis, through requirements gathering and functional
specification authoring, to development, testing and delivery (Required)

·         Ability to troubleshoot issues and make system changes as needed
to resolve issue

·         Knowledge of circuit boards, processors, electronic equipment and
computer hardware and software (Required)

·         Knowledge of computer development software as it relates to
systems, such as SQL, VisualBasic, etc (Required)

*Major Job Duties and Responsibilities**: *

o    Modify existing databases and database management systems

o    Write and code logical and physical database descriptions and specify
identifiers of database to management system or direct others in coding
descriptions

o    Work as part of a project team to coordinate database development and
determine project scope and limitations

o    Review project requests describing database user needs to estimate
time and cost required to accomplish project







*Kind Regards ..*
*Mani Sharma*
Sr. Technical Recruiter | OnSpot Serve
1510 Poole Blvd, Suite 302
Yuba City, CA 95993
: *[email protected] <[email protected]>* | URL:

*www. <http://www.hanac.us/>onspotserve.com <http://onspotserve.com> *

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