Hi , Hope you’re doing wonderful.
Please find the job description below, appreciate if you can go through it and revert back to me with your latest copy of resume ASAP and do let me know if your friends or colleagues who might be interested for this positio *Job title : * *Quality Assurance * *Work location : **MD, USA* *Experience – 5 yrs+* • IVR development/ Test & validation and Automation • CISCO Voice platform- UCC, CVP, ICM , CTI and Agent desktop. Application development, • QA – Automation experience in CYARA Replay and Agent Automation. • Rich experience in CTI - softphone Automation. • Test and validation, • Automation skills, experience in tools – CYARA/ Hammer etc • Automation approach for self-service IVR and agent end point using CYARA automation suite- CYARA Replay and Virtual agent o IVR Self-Service Automation with both Speech and DTMF inputs. o 100+ manual test case automation across all the ~12 IVRs. o Evaluating 1500+ agent skill groups, routing paths and Agent behaviors for virtual agent automation. o Validate ICM CTI attached data, KVPs such as policy number, policy type, customer name. • CYARA replay and Virtual agent test scripts development. • Developing regression test campaigns using the automated scripts. • Regression and load test execution. • Reports generation using CYARA replay. Thanks & Regards Mark Henry Technical Recruiter *TekisHub Consulting Services LLC* 1000 N West Street, Suite 1200, Wilmington, Delaware, 19801 (D) 302 613 2500 Ext: 218 (F) 617 830 0525 E-mail : [email protected] https://in.linkedin.com/in/venkatesh259 *An E- Verified Company* Under Bill s.1618 Title III passed by the 105th U.S. Congress this mail cannot be considered Spam as long as we include contact information and a remove link for removal from our mailing list. To be removed from our mailing list reply with *"REMOVE FROM THE MAILING LIST"* in the subject heading and your email address in the body. Include complete address and/or domain/ aliases to be removed. If you still get the emails, please call us at the numbers given above. P Please consider the environment and do not print this email unless absolutely necessary. -- You received this message because you are subscribed to the Google Groups "SAP BASIS" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/sap-basis. For more options, visit https://groups.google.com/d/optout.
