Please reply to moh...@itiyam.com

Location: Seattle WA
Duration: 6+ month
Interview mode: Telephone

(2)System Engineer rate:
(2)System admin rate:

Systems Engineers
Job Summary:
The Systems Engineer III provides expert engineering approaches for IT
Infrastructure. The primary responsibility will be working the Application
Owners and Enterprise Architects to gather Application resource
requirements and map that to Server and Storage resources that will need to
be provisioned. Candidate needs to have experience designing and
provisioning Server Resources. Actual solutions and designs are generally
focused on multiple desktop and server operating systems, multiple desktop
and server hardware platforms, storage management, virtualization and
loadbalancing components. The Systems Engineer III also provides mentorship
and technical expertise to less experienced engineers. The Systems Engineer
III develops strong peer relationship with Enterprise Architects, working
together to create solution designs that align with the technology roadmap
for the enterprise.

Responsibilities:
1. Evaluate, design, build, and document complex client server
hardware/software solutions consistent with established standards.
2. Perform capacity planning, performance tuning and optimization when
required for established systems.
3. Provide technical direction based on engineering's involvement with
enterprise architecture. Set new standards to satisfy the enterprise
technical roadmap.
4. Provide Tier III support in support of lower level engineers & system
administrators 24/7 for issues escalated to the highest level of support.
Engage external vendor support as required.
5. Perform as a subject matter expert for client server technologies in use
at Premera, as well as remain knowledgeable in leading industry trends and
technologies.
6. Make recommendations to management with regard to new third-party tools
to meet evolving business requirements.
7. Lead and manage projects in collaboration with architecture and other IT
teams to ensure that business requirements are met.
8. Take an active role in problem management where a change in the
engineered design and/or architecture may resolve a root cause for a
problem.

Minimum Qualifications:
1. Bachelor’s degree in Information Systems, Business Administration, or
related area of study or four (4) years’ experience.
2. Seven (7) years of IT related engineering experience.

Preferred Qualifications:
1. Technical Certifications in the following Areas: VMWare VCP, Cisco UCS
Servers and Management, EMC Storage
2. Experience with any or all of the following: VMWare vCenter, VMWare
vRealize, UCS Manager and UCS Director, Server Provisioning both Virtual
and Bare Metal, F5 LTM.

Knowledge, Skills and Abilities:
1. Demonstrate advanced analytical and problem solving skills.
2. Knowledge of and experience with Windows server operating systems and
clients.
3. Working knowledge of VMWare, Cisco UCS, HP Blade Servers, ODBC/SQL, ISO
OSI models, Windows Authentication, and scripting.
4. Collaboration/teamwork: Exemplifies teamwork and serves as role model,
while also successfully facilitating collaboration across multiple
functions, department and levels. Unquestionable ethics and integrity is
pertinent.
5. Accountability: Track record of consistently driving projects to
completion and taking accountability for work and results. Confronts tough
issues and situations.
6. Problem Solving, critical thinking: Consults with clients and teammates
to identify all facets of an issue and generate a solution. Understands
potential impacts to processes and systems across organization and factors
these into solutions. Excellent conceptualization, analytical and logic
skills.
7. Communication, influence: Ability to effectively and professionally
communicate, both orally and in writing, while also articulating and
translating technical language to non-technical customers. Influences at
all levels across the company within span of control.

System Administrator
Job Summary:
Provide senior-level expertise of 2nd and 3rd-level technical support,
integration engineering and systems administration activities for
business-critical client/server, middleware and/or mainframe applications,
hardware or operating systems. The primary responsibility will be working
the Infrastructure Operations teams to support Infrastructure for
Production Applications. Candidate needs to have experience provisioning
and troubleshooting Server Resources. Experience with VMWare vCenter, UCS
Manager and a working knowledge of HP Server and EMC Storage infrastructure
is required. Independently perform systems/problem analysis in concert with
dependent IT departments, and affected customers. Respond quickly and
effectively to customer inquiries and requests concerning systems
capabilities. Follow troubleshooting processes, creating and documenting
new processes. Act as an internal systems consultant to other IT teams and
customers. Utilize problem management tracking tools to communicate and
record technical issues associated with production applications, hardware
or operating systems. Define work to junior and peer Systems Administrators
and Engineers.

Job Responsibilities:
1. Respond to client/server, middleware and/or mainframe applications,
hardware or operating systems-based issues.
2. Lead team members in troubleshooting and performing root-cause analysis
for resolving problems that have multiple dependencies (PC workstations,
servers, network, databases, software products, telephony, etc).
3. Utilize tracking tools to ensure proper communication and documentation.
4. Define proper team change management practices and communication of
upcoming work to customers and team members.
5. Develop and update test plans and processes for software/hardware
configuration modifications and upgrades. Conduct testing, and document
results.
6. Develop documentation and participate in planning meetings, often acting
as liaison between applications developers, customers and other IT team
members.
7. Take appropriate actions to ensure minimal amount of systems disruption
to customers.
8. Consult with project managers, developers, DBAs, customers and fellow
staff members on implementation of business applications, hardware or
operating systems.
9. Provide after-hours and weekend support where necessary, in a 24/7
system-availability model.
10. Work collaboratively with senior Systems Administrators and Engineers
with projects, including recurring work of client/server, middleware and/or
mainframe applications, hardware or operating systems enhancements.
11. Manage significant IT projects, including recurring work and
software/hardware enhancements. Oversee phases to ensure timely completion
of projects.
12. Audit and definition of environments.
13. Definition of systems monitoring and diagnostics, creating standard
work for the team.
14. Work directly with business customers to identify requirements and
create technical solutions in concert with Architecture, to satisfy those
requirements.

Minimum Qualifications:
1. Bachelor’s degree in Information Systems or related field or four (4)
years’ work experience.
2. Five (5) years’ work experience in technical support, administration and
engineering of client/server, middleware and/or mainframe applications,
hardware or operating systems.

Preferred Qualifications:
1. One or more of the following certifications: VCP
3. Technical lead-type training experience.
4. Exposure to large-scale, clustered systems.
5. Systems Engineering or Consulting background.

Knowledge, Skills and Abilities:
1. Senior-level technical knowledge encompassing some of the following:
• VMWare vCenter and vRealize
• UCS Manager and UCS Director
• HP Server Management.
• Host connectivity / mainframe emulation
• Remote access
• Browser and thin-client-based applications
• Client operating systems
• Server operating systems
• Active directory
• Group policy
• TCP/IP
• Microsoft Office
• Server administration
• Application or system-monitoring tools.
• Scripting for server maintenance and process execution (PowerShell,
Visual Basic, Etc.)
2. Senior-level hardware troubleshooting skills.
3. Promotes teamwork and leads by example, while successfully collaborating
across functions and departments. Unquestionable ethics & integrity is
pertinent.
4. Aptitude for gaining a thorough understanding of the business and
actively applying it to individual work.
5. Proven history of taking accountability for own work and results.
Demonstrated ability to form constructive opinions and defend them.
6. Customer-focused, with demonstrated experience and ability to be
flexible with changing priorities, demands and requests. Demonstrated
ability to identify root issues and resolve end-to-end.
7. Ability to identify all facets of an issue and generate a solution that
takes downstream impacts into consideration, as well as troubleshoot from
different perspectives

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