*Position:  Service Now  Technical Lead(Local Only)*

*Locations: Rosslyn, VA*

*Contract Duration  : 12 + Months *

*Start Date: **Immediate *


* Have to be local  and US CITS ONLY*



* Job Description*

*- Ability to obtain a Secret clearance.*

1. Experience maintaining and monitoring a ServiceNow instance.
2. Experience using and implementing SDLC and ITIL Change Management
processes within a ServiceNow instance.
3. Release management experience



*Work Environment/Location: In person*


What is the team dynamic/personality like: A dynamic, energetic team; Fast
paced
Size of Team: 10
First Day Responsibilities: Become familiar with the ServiceNow instance
and functionality and begin learning the current migration/release process.
How will their Performance be measured: Performance will be measured by a
resource's attention to detail, ability to problem-solve independantly,
manage multiple streams of work concurrently, being proactive , and
displaying strong commitment and ownership of their work.


*Basic Quals-*

Minimum of  3+ years ServiceNow experience, inlcuding release management,
QA of ServiceNow update sets, performance management and code optimization,
Prod SIR troubleshooting and resolution, and monitoring integration with
external systems.

*Intangible skills-*

The ServiceNow system administrator should be a quick learner that can
independantly problem solve, balance multiple work streams concurrently,
and work collaboratively within the team and across other teams to migrate
code and monitor system functionality with high quality.

Disqualifiers-

Lack of extended tenure at any single job, which would suggest a
performance issue.

-- 

-- 


*--Thanks & Regards,Vikas Kumar Singh*


*Okaya InfocomPh: 631-267-4883 Ext: 302Email: vikas.si...@okayainc.com
<vikas.si...@okayainc.com>*

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