*Kindly share profiles to **s...@terminalcontacts.com*

*Only genuine profiles with a DL / Visa copy and LinkedIn profile is must*


*Location*: The Woodlands, TX – USA

*Start Date: *Immediate

*Skills:* Cisco Network Lead Engineer

*Experience:* 10 Years

*Technical Requirements:*

·         Must have 10+ years of experience in relevant IT roles including
5+ in Cisco CM, CU, and CCX environments.

·         Excellent/Advanced understanding of Cisco Collaboration and
Unified Communication portfolio: Cisco Unified Communications Manager;
Cisco Unity Connection; Cisco Unified Contact Center Express

·         Demonstrable experience designing and deploying Unified
Communication solutions which include Cisco Voice best practices, disaster
recovery, dial plan development, naming and operating procedure standards,

·         Must have experience with Cisco Contact Center – developing and
maintaining applications.

·         Experience with call recording technologies (Zoom or other), and
agent score carding is preferred.

·         Voice Gateways and Routers, Cisco Cube; integration with analog

·         Average or above knowledge in routing and switching in Cisco

·         Router LAN/WAN circuits; PRI, T1 CAS, MPLS, T3, FXO, FXS

·         Knowledge of the following protocols: SIP, MGCP, H.323, SCCP

·         Excellent understanding of LAN and WAN including MPLS, Routing
protocols, QoS

·         Team player

·         Professional, structured and proactive approach

·         Self-motivated with excellent interpersonal and communication

·         Efficient and productive with good time management skills.

·         Experience with Microsoft Visio for technical drawing and

*Business Requirements:*

·         Outstanding interpersonal, analytical, and communication skills
(written and verbal)

·         Demonstrates the ability to take significant responsibility and
shows skill in the management of change and can handle contacts of all
types and at all levels.

·         Demonstrates a rational and organized approach to the tasks
undertaken and an awareness of the need to achieve quality.

·         Has comprehensive understanding of project and program management
techniques and can communicate well with key stakeholders

·         Good written and presentation skill with the ability to
effectively communicate across multiple levels of the organization.

·         Comprehensive approach to documentation and procedural development

·         Extremely proficient in Microsoft Office product suite, including
Microsoft Excel & Microsoft Visio


·         Cisco CCNA Required

·         Cisco CCIE, CCVP or CCNP (Voice) preferred


Bachelor’s Degree (or equivalent experience) from accredited university in
Computer Science, Information Systems, or other related field highly

*Kindly share the below details for quick processing:*

Full Legal Name as in Driving License/ Passport:


Current Location, City and State:

Mobile and Home Phone No:

Email ID:

US work authorization:

Highest Educational degree:

Year of Passed-out:

Over all years of experience

Currently on a project:

Willingness to relocate across the US:

Passport Number:

Interview Availability:

Available to join from (Availability):

Skype Id:

Expected Hourly Rate (w2/1099/c2c)


N. Sivakumar

813 321 5307


Terminal Contacts LLC

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