*hi all*

*Job Title: SharePoint Engineer *
*Company: Commonwealth of MA  *
*location : Chelsea MA , Must need local*
*Interview: Onsite*
*Duration:8+ Months *

*Position Summary:*
*MassIT is looking for an experienced Premier Field Engineer to drive
customer satisfaction, deployment, adoption and support of Microsoft's
Business Productivity solutions using SharePoint Online (O365) and
SharePoint Server 2013 Enterprise technologies to assist in creating
On-Premises, Hybrid or Cloud based implementations for our customers across
the commonwealth. The primary product focus and responsibility will pertain
to support of Microsoft's Business Productivity technologies with specific
emphasis in the following areas: *
*• Microsoft SharePoint Server 2013SharePoint Online*
*• Hybrid SharePoint Deployment: Configuration and Administration*
*• SharePoint Integration with Skype for Business, Lync 2013 and Exchange
2013 *
*The ideal candidate should have at least 3-5 years of development
experience with SharePoint version ranging from 2007-2013 and possess a
strong aptitude with the ability to lead in-depth technology discussions,
articulating the business value of Microsoft Business Productivity
solutions and advising customers on the integration of complex
infrastructures in high availability scenarios. This individual must be
able to drive support-consulting engagements, write technical
communications and work effectively with our partners and customers to help
make their infrastructure solutions successful. This individual must also
be able to listen for and recognize scenarios where the customer needs may
require complimentary solutions and be able to partner with Premier and
Sales to drive successful customer outcomes. *
*Responsibilities include:*
*• Act as the primary onsite technical contact, providing customer
visibility, advanced technical support and problem resolution for
commonwealth customers, including issues escalated to the highest levels of
management.*
*• Provide on-site & remote technical solutions to complex integration
problems associated with business solutions built using Microsoft
SharePoint Server 2007-2013 or Hybrid deployments integrated with
SharePoint Online for Microsoft enterprise customers*
*• Develop and implement strategies for providing facilitative support
resulting in fewer incidents, increased availability, or accelerated
deployments*
*• Utilizing knowledge of the customer environment, deliver timely and high
quality solutions to customer problems and requests focusing on root cause
analysis, prevention, knowledge transfer, and opportunity generation.*
*• Offer exceptional customer service through an ability to manage
challenging technical issues by setting customer expectations, devising and
implementing action plans.*
*• Ability to manage customer escalations/sub-cases and work under
pressure.*
*• Excellent interpersonal, verbal and written communications, analytical
and presentation skills. *
*• Experience delivering and/or authoring technical training. *

*Qualifications include:*
*• Experience focusing on large or complex Enterprise class infrastructures
requiring creative and complex solutions.*
*• The ability to lead all aspects of the technical discussion by
facilitating the customer's understanding of the product / solution through
presentations, demonstrations, proof of concepts, deployments and
troubleshooting and support.*
*• Demonstrated support throughout the product life cycle and developed /
managed references through high quality technical and professional client
and stakeholder relationships ensuring customer satisfaction.*
*• Exhibit deep technical familiarity with SharePoint Online, SharePoint
Server 2007-2013 and Microsoft Office Client*
*• Experience as a resourceful problem-solver, leveraging internal partner
resources in assigned customers leveraging other business areas as
required.*

*Education/Certifications:*
*• A BA/BS degree in Computer Science or Engineering fields is preferred
along with 5+ years of relevant experience or comparable professional
experience. *

*-- *
*Thanks & Regards*
*Ranjith*
*Ph:(925) 973-0000 x 232(Off) *
*Email: ranj...@allianceit.com <ranj...@allianceit.com>*

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