Hello,


Hope you are doing great!!!



This is *Anurag Srivastava* from *IDC Technologies*.

We have a job opportunity available for the position *Salesforce Business
Analyst* in *Appleton, WI**. *Please go through the job description below
and let me know if you are available and interested for this position.
Please reply me back with your most updated resume.



*Position: Salesforce Business Analyst*

*Location: Appleton, WI*

*Duration: 18+ Months*

*Type: Contract*



*SUMMARY*

·         Accountable for managing requirements gathering and liaison to IT
and business resources.

   - Some preliminary work has already been completed on the Service Cloud
   design, including but not limited to: current state process mapping, design
   workshop capabilities, high-level user stories created, Service Cloud
   roadmap, wireframe drafts of screen shots, sales/service wire frame
   validation sessions and future state serve customer process definitions to
   name a few of our key deliverables to date.
   - Two big integrations in this work include CTI with Avaya phone system
   and AWD (Automated Workflow Distributor).



*REQUIRED SKILLS*

·         A minimum of 3 years’ experience in current role and specific to
previous  Salesforce deployment engagements

·         Agile/Scrum experience



*Thanks & Regards*

*Anurag Srivastava | IDC Technologies Inc*

1851 McCarthy Boulevard, Suite 116, Milpitas, CA, USA, 95035.

Mail to :- [email protected]

Website: www.idctechnologies.com

Number:- 408-668-8346

Hangout & YIM :- anuragsrivastava199

LinkedIn: https://www.linkedin.com/in/anurag-srivastava-55491056

CMM LEVEL 3 Company & ISO 9001-2008 Certified

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