Hello Friends Hope you are doing great
Please let me know if you have any consultant for this position, Please share resumes on [email protected] Job Title: Network Engineer with Contact Center Location: Fort Worth, TX Contract duration: 6 + Months *Job Description :* Must Have Skills (Top 2 technical skills only) 1. Knowledge and Experience in Contact Center software upgrades for products Mainly with Aspect and other technology like Genesys, Cisco, Avaya and Interactive Intelligence (I3). 2. Extensive Technical and administrative knowledge in Aspect products Specifically Zipwire Cloud, APM (Aspect Performance Management), Cognos Reporting Tool, Data Warehouse, UIP, AQM and CallMiner Speech Analytics. *Nice to have skills (Top 2 only)* 1. Experience and understanding of Production support and performance engineering 2. Effectively present technical information clearly and concisely Desired years of experience : 6+ years *Education/ Certifications (Required) :* Bachelor’s Degree Top 3 responsibilities you would expect the subcon to shoulder and execute: 1. Production Support and maintenance of Aspect Contact Center environment 2. Work on reporting tools like Cognos 3. May need to be part of Contact Center work where products like Zipwire Cloud, APM (Aspect Performance Management), Cognos Reporting Tool, Data Warehouse, UIP, AQM and CallMiner Speech Analytics may be used. Will the candidate be client facing and/or working with business users? Yes What is the team size, make up, culture, soft skills, and dress code, Hours? Multi-vendor environment, 8 hours each Are you open to candidates from other states who can relocate to the client site? Yes Interview Process (Is face to face required?) - Not at this time. *Kind Regards ..* *Mani Sharma* *Team Lead* *Gemini Consulting & Services LLC , **MBE &WBENC* *3636 S Geyer Road, Suite 270, Sunset Hills, MO 63127* [email protected], www.gemini-us.com -- You received this message because you are subscribed to the Google Groups "SAP BASIS" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/sap-basis. For more options, visit https://groups.google.com/d/optout.
