Very urgent DIRECT CLIENT OPENING. *Please send resume at [email protected] <[email protected]>*
Role: Network Engineer Location: Lansing, Michigan 48909 Duration: 12 Months *Rate: $53/hr on W2.* Function as a member of the Telephony Services IPT team and follow all established processes to deliver, document and support any assigned IPT and VM (voice mail) requests for new service or change from agency clients. This position is also responsible for the troubleshooting and repair of these services. This includes use of delivery service management tools (BMC Remedy and SMMS), Specialist level qualifications on Telecommunication devices such as Cisco Switches and Routers, Cisco Call Manager, and other related devices. Technicians will need to be in place and available to work from 8 AM to 5 PM Monday thru Friday at the 608 West Allegan Telephony office location for the duration of the contract. TASKS: Technical support is required to assist with the following tasks: Increase capacity and decrease cycle time needed to deliver and maintain Telecommunications services to agency clients. Perform assessment, installation, testing, and repair of the SOM Cisco IPT solution as needed to facilitate customer satisfaction with DTMB as their service provider. Contractor will perform as Telephony Services IPT team member and be responsible for the timely delivery of all scheduled projects and trouble resolution to open tickets as assigned. Required / Desired Skills Cisco Certified Network Professional Voice (CCNP Voice) or Cisco Certified Network Associate Voice (CCNA Voice) - Required 5 Years Cisco Unified Communication Manager (CUCM) - Required 5 Years Cisco Unified Attendant Console - Required 5 Years Cisco Unity Connection (CUC) - Required 5 Years Cisco Unity Express (CUE) - Required 5 Years Standard Telephony Technologies such as PRI, POTS, DID, FXS/FXO, Fax - Required 5 Years Knowledge and experience with Avaya PBX - Desired InformaCast Paging - Desired Thank you, David Shah [email protected] -- You received this message because you are subscribed to the Google Groups "SAP BASIS" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/sap-basis. For more options, visit https://groups.google.com/d/optout.
