I have a very urgent DIRECT CLIENT requirement for *ServiceNow
Administrator* in *Raleigh, NC*. Please Let Me Know If you have available
candidate, please reply with their word resume, location, rate and contact
number.

Please send the resumes at [email protected]

Job Title: ServiceNow Administrator
Location: Raleigh, NC
Duration: 12 Months

NCDOT -ServiceNow Customer Administrator (491786)
The ideal candidate will have proven implementation experience, a
background in the IT Infrastructure Library (ITIL) business process, and
working knowledge of IT operations. Past work experience with

industry leading providers of help desk, IT service management, asset
management, network and systems management or similar technologies a
definite plus.  The system administrators will perform

fundamental administration and configuration tasks in the ServiceNow
instance including, but not limited to, standard configuration, user
administration, security, workflow, date management, and

integrations. This role will manage the ServiceNow release cycle three
times per year and is dedicated to working directly with ServiceNow
application.

Responsibilities
Personalize and create forms and fields
Create new applications, modules, and tables
Activate a plug-in
Build reports, gauges, and homepages
Set up Service Level Agreements (SLAs) and monitor SLA workflows
Create and track Service Catalog requests, and items with variables
Create, monitor, modify, and publish Service Catalog workflows with
approvals
Follow the notification process back to the Business Rule
Import data into the instance
Create and use update sets to facilitate moving customizations between your
instances
Search, populate, and customize the Knowledge Base
Create an Access Control Rule (ACL)
Create global controls for attachments and cookies
Custom scripting
Build third party software integrations
Answering "how to" technical and application configuration questions
Aiding in translating business requirements into technical requirements
Facilitating roll out of new applications and modules
Manage the ServiceNow system upgrades that occur three times per year
Assisting in troubleshooting patch / release management issues

The ideal candidate is a college graduate with Computer Science or similar
technical degree (or is working towards such a degree) and would have a
minimum of 1-2 years of experience with:
Web Technologies (XML, HTML, JAVA Script, AJAX, CSS, HTTP, etc.)
Web applications, networks, protocols and email (SMTP, POP3)
Basic understanding of ITIL v3 methodologies
Understanding of enterprise IT architecture
Working knowledge of relational databases
Experience with database manipulation via a programming language

Experience in these areas is a plus:
LDAP directories, such as: Active Directory, eDirectory, OpenLDAP.
Single Sign-on using: Digested Token, SAML 1.1, SAML 2.0.
Web Services integrations.

Proven ServiceNow implementation experience Required2Years
Web applications, networks, protocols and email (SMTP, POP3) Required2Years
Basic understanding of ITIL v3 methodologies Required2Years
Understanding of enterprise IT architecture Required2Years
Working knowledge of relational databases Required2Years
Experience with database manipulation via a programming language
Required2Years
Web Technologies (XML, HTML, JAVA Script, AJAX, CSS, HTTP, etc.)
Required2Years
Impeccable time-management and record keeping Required5Years
The ability to take complex end-user requirements to code Required5Years
A positive can-do attitude & willingness to learn Required5Years
A strong personal commitment to quality service Required5Years
The ability to work independently and with a team Required5Years
LDAP directories, such as: Active Directory, eDirectory, OpenLDAP. Highly
desired5Years
Single Sign-on using: Digested Token, SAML 1.1, SAML 2.0. Highly
desired2Years
Web Services integrations Highly desired2Years
Excellent communication Required5Years

Thanks

Peter Smith
Email ID: [email protected]

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