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Title: *Business Analyst** (Enterprise level COTS systems implementation)*
Location: Tallahassee, FL
Duration: 5+ months
No.of positions: 9

*Key Skills:* "Requirement gathering"; USE CASES; Test Plan/Cases,
Interface designs; COTS systems; FLAIR; MS Project/Office/Visio,
Scrum/Agile, "SalesForce implementations"; "Travel Management System";
DOCUMENTATATION, Govt

*Note:* Please reply ONLY if you
1) Have all the Required skill set and have worked as an "Business Analyst
(Enterprise level COTS systems implementation)" in a large & Complex enterprise
level IT Environment. *Prefer exp with "SalesForce implementations" and
"Travel Management Systems"*.
2) Have *Minimum of 7-8+ years of successful experience in Business
Analysis*;
3) Can provide at least 3 verifiable experience from completed and/or
substantially completed jobs that closely match this request (Filling the
client provided form) + fill out a skill Matrix
4) Can go through a background check including fingerprinting + Agree to a
Face to face interview OR a WEB CAM Interview (at your own cost)
5) A Competitive Rate
6) Will be available in April 2017 time-frame as it takes a minimum of 1-2
weeks for a start after a successful interview.

*SCOPE OF WORK:*
Nine Technical Business Analyst positions will be procured, directed, and
managed by the Office and will serve the Department in the system
implementation
for the Statewide Travel Management System.

The new Statewide Travel Management System consists of a travel application
that will be provided to the state by Vertiba and powered by the
SalesForce platform.
This application will provide for electronic standardized forms for travel
approvals, reimbursements, and travel advances. These forms will be
electronically routed for approval and the system will electronically
interface with the state personnel system (People First) and the state
accounting system (FLAIR). The system will provide for reporting functions.

The Technical Business Analyst is responsible for analysis and business
solution definition, data analysis of existing information systems and
mapping of data to newer business solutions, technical recommendation and
testing, and project execution in support of the Statewide Travel
Management System technical initiatives and strategies.

Preference will be given to candidates who have strength in the following
areas:
- Experience in analysis and compilation of diverse sets of information
from diverse sources (e.g. software applications, hard copy, electronic
files) into structured and documented information solutions mapped to newly
formed business requirements.
- Experience in serving in business process design and data analyst roles
for implementing enterprise level COTS systems of large scale;
- State of Florida financial system background in the specific area of
expense tracking and FLAIR integration;
- Specific experience with SalesForce development and application support
is strongly preferred.

*Job Description:*
*1. Position Overview:*
This position is responsible for analysis and business solution definition,
technical recommendation and testing, and project execution in support of
the organization’s technical initiatives and strategies.

*2. Key Areas of Responsibility:*
*Analysis and Solution Definition:*
- Elicits requirements using interviews, document analysis, requirements
workshops, surveys, site visits, business process descriptions, use
cases, scenarios,
business analysis, as well as task and workflow analysis.
- Serves as the liaison between the customer community (internal and
external customers) and the vendor’s implementation and development team.
- Critically evaluates information gathered from multiple sources,
reconciles conflicts effectively, transforms high-level information into
details, abstracts up from low-level information to a general understanding,
and distinguishes user requests from the underlying true needs.
- Develops requirements and specifications according to standard templates,
using natural language.
- Identifies the implementation team’s strengths and weaknesses and
suggests areas of improvement.
- Proactively communicates and collaborates with external and internal
customers to analyze information needs and functional requirements and
provides the following documentation deliverables as needed: Functional
requirements, Business Requirements, Use Cases, Test Cases, and Interface
designs.
- Evaluates underlying assumptions for the implementation plan and
challenges the vendor and agency business units on their assumptions of how
they will successfully execute their plans.
- Collaborates with solution designers, developers and subject matter
experts to establish the technical vision and analyze trade-offs between
usability and performance needs.
- Provides input for project planning to accomplish a projects goals within
constraints such as time, cost and agreed quality standards
*Project Execution:*
- Successfully engages in multiple initiatives simultaneously.
- Works independently with users to define concepts.
- Completes tasks as required by project deadlines and schedules.
- Communicates and applies project standards.
- Manages resources in accordance with project schedule.
- Ensures requirements, functionality and resource allocations meet project
deliverables based on the nature and scope of the project.
*Technical Recommendation and Testing:*
- Leads testing efforts.
- Ensures issues are identified, tracked, reported on and resolved in a
timely manner.
- Works with client personnel to identify required changes.
- Communicates needed changes to development team.

*3. Qualifications and Experience:*
College diploma or university degree in business, commerce or information
technology with Business Analysis Certification with at least five
years of experience,
or the equivalent in education and experience. Experience in
operations/process engineering development and maintenance.

*4. Skills and Competencies:*
*Communication*
- Excellent verbal and written communication skills and the ability to
interact professionally with a diverse group, executives, managers, and
subject matter experts.
- Ability to communicate technical matters clearly in lay terms for full
comprehension by non-technical users
- Facilitation of team and client meetings.
- Deliver informative, well-organized presentations.
- Understands how to communicate difficult/sensitive information tactfully.
- Seeks and participates in development opportunities above and beyond
training
*Technical Understanding*
- Possesses understanding in the areas of application programming, database
and system design.
- Understands Internet, Intranet, Extranet and client/server architectures.
- Understands how legacy and web-based systems interface.
- Working knowledge of relational databases.
- Understanding of SalesForce development environment.
*Problem Solving*
- Strong analytical and product management skills required, including a
thorough understanding of how to interpret customer business needs and
translate
them into application and operational requirements.
- Excellent analytical and organizational skills, including the proven
ability to adapt to a dynamic project environment and manage multiple
projects.
- Identifies critical issues with ease.
- Exhibits confidence and an extensive knowledge of emerging industry
practices when solving business problems.
- Pushes creative thinking beyond the boundaries of existing industry
practices and client mindsets.
*Leadership:*
- Generates enthusiasm among team members.
- Challenges others to develop as leaders while serving as a role model.
- Contributes to the process of innovative change.
- Trains other innovators through both formal and informal training
programs.
*Teamwork:*
- Be the liaison between the business units, technology teams and support
teams.
- Facilitates effective team interaction.
- Willingness to participate in all team roles.
*Criminal Background:*
- Must be able to pass a Level 2 criminal background screening.

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