Please send profiles to [email protected] Contact: *732-579-6250*



Dear Partners!

Greetings!



We have this Client requirement. Please share profiles of your consultants
with rate and contact details ASAP.



Cisco Tech Support Consultant

Location: RTP, North Carolina

Duration: 6 Months



*Job Description (r)* : This Routing Protocols Customer Support
Engineer position has the following responsibilities:



·         Provides second/third level technical support for Routing
Protocols
technologies to Cisco customers, partners, account teams, and other
Technical Assistance Center engineers.

·         Applies analytical skills and technical knowledge to solve product
and
network problems of moderate to high complexity.

·         Provides technology/product training and intellectual property
material as required.

·         Acts as focal point for large account network problem resolution.

·         Effectively utilizes moderate to complex lab setups to recreate
and
solve problems.

·         Submits complete and correct bug reports in area of expertise.

·         Interacts across TAC teams and development teams at peer level.

*Required Skills:*

·         Routing/Switching - General knowledge of troubleshooting
Routing/Switching across Cisco platforms.

·         minimum 1 year of Networking experience

·         minimum 1 year working knowledge of Networking industry, products
and
protocols

In addition, the following experience, skills and capabilities are
strongly desired:

·         Demonstrated proficiency in the following technologies: TCP/IP,
Routing Protocols (OSPF, RIP, EIGRP, BGP), QoS, Multicast, MPLS

·         Strong analytical and troubleshooting skills.

·         Ability to handle critical customer issues/problems.

·         Able to determine problems and deliver known solutions with a high
level of customer satisfaction.

·         Ability to determine root cause and resolution for previously
unknown
problems.

·         Good verbal communication skills.

·         CCIE desirable but not required.

Typically requires BS in a technical field (CS/EE preferred)or
equivalent plus 2-5 years related experience. CCIE desired.



 *Thanks & Regards,*

* *

SUNIL

*Harrier Infotech USA Inc*

North Brunswick, NJ

*732-579-6250*

*[email protected]*<file:///D:/Office/PROHIRES/Daily%20Use/[email protected]>
**

*http://www.harriersys.com* <http://www.harriersys.com/>**

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