Hi Friends,
Job Title : eCommerce Application Support Representative (IBM Websphere Commerce Server) Relevant Experience (Yrs) : 4 to 6 Technical/Functional Skills : 1. IBM's Websphere Commerce Server 2. Java/J2EE 3. Endeca 4. Experience in eCommerce Operations Experience Required Roles & Responsibilities : 1. WCS Technical Consultant 2. Create/Review technical specification documents and provide suggestions to development team 3. Receive transition from Development and train a team for working in Websphere Commerce Server 4. End to end support of WCS application including recovery and permanent fixes 5. Direct offshore activities based on task priority and timeline 6. Receive knowledge transfer from offshore 7. Mitigate gaps with supportability features and Supportability NFRs with application support engineers 8. Test supportability features during UAT 9. Publish weekly status report to application support engineers showing progress of planned activities 10. Face to the business support team with application support engineers 11. Attend any status meetings between the application support engineer and development team 12. Participate in monitor planning with development and monitoring teams 13. Review application & infrastructure monitors 14. Identify and create performance reporting 15. Create knowledge articles & Severity Grids 16. Manage development and support artifacts Generic Managerial Skills : Team Management Education : Professional Degree Work Location Duration : Minneapolis, MN : Fulltime/Contract Thanks, Danny IDC Technologies, Inc. 1851 McCarthy Boulevard, Suite 116, Milpitas, CA, USA, 95035 Office: 408-852-7195 Fax: 408-608-6088 Email to: danny <mailto:[email protected]> @idctechnologies.com <http://www.linkedin.com/pub/dheerendra-singh/20/286/33b> http://www.linkedin.com/pub/dheerendra-singh/20/286/33b www.idctechnologies.com CMM LEVEL 3 Company Certified Untitled -- You received this message because you are subscribed to the Google Groups "SAP BASIS" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/sap-basis?hl=en.
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