Placement Requirement for Business Systems Analyst in Atlanta. GA

*Sureshot Placement*
**


Please send me update resume to *[email protected]*



Job Title : Business Systems Analyst
Location:  Atlanta. GA
Duration:  6 month contract

Required Skills :
Requires 4 or more years of progressive Business Systems Analyst experience
in a Call Center  environment
Experience with Cisco technologies for Contact Centers is highly desirable,
but not required (could be with other technologies, but again, candidate
must have experience in a call center environment to even be considered)
Experience with Call Center systems - IVR/VRU, CTI, Workforce Management,
Call Reporting, Call Scripting and Routing is highly desirable, but not
required
Experience with IT Service Management systems including Change,
Configuration, Incident, Problem and Request Management, along with IT
Chargeback and Time Tracking is highly desirable

Ben Smith
Sr.Technical Recruiter
CAT Technology, Inc
Hasbrouck Heights, NJ 07604
Office: 201-257-5081 EXT : 217 | Fax: (201) 727 9296
[email protected] | Gtalk : [email protected]
www.catamerica.com | www.cattechnologies.com
“Committed to Human Excellence - Thrum

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