Acts as a liaison between client area and technical organization by
planning, conducting, and directing the analysis of highly complex
business problems to be solved with automated systems.  Provides
technical assistance in identifying, evaluating, and developing
systems and procedures that are cost effective and meet business
requirements.

Works with user groups to provide training, resolve questions, assess
user needs and recommend changes.Prepares specifications for system
changes.Recommends and initiates systems testing. Acts as an internal
consultant within technology and business groups by using quality
tools and process definition/improvement to re-engineer technical
processes for greater efficiencies.Provides direction and guidance to
less experienced staff.

Skill

Individual have at least 1 year of "Microsoft CRM 2011" experience
from a technical analyst perspective.

Prior experience in MS CRM 4.0 is helpful but will not suffice for MS
CRM 2011 experience.Candidate will be responsible for helping to
establish a brand new instance of MS CRM for a business unit and must
understand what MS CRM can and can not do out of the box.

Candidate will be responsible for creating technical design documents
for MS CRM changes.They will be engaged with business partners as the
business defines their needs (and puts that information in to SRS
documents) and will translate those needs into the technical design
documents.

Candidate will need to have very good data mapping skills (for
interface design) along with knowledge on how MS CRM works so that
they can provide feedback during JAD sessions for recommendations to
the business requesters on how we will be implementing their changes.

Candidate must also know how to test the changes and be able to
articulate to testing team how best to approach validation from a
scenario perspective.

The candidate must have VERY good personal communication skills and be
interactive and engaging.  Must be very self-motivated and driven.


Apply : [email protected]

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