*Please forward resumes at [email protected]*
*Title :* VOIP engineer *Location :* New York, NY *Duration :* 6 month with possible extension *Job description* * * *Responsibilities* ยท Provide best practice support services for the systems under Enterprise Support Services (ESS) management responsibility. - Good knowledge of Cisco VOIP infrastructure, call manager etc. - Maintain, tune and patch systems for optimum performance and security. - Ensure changes are planned and implemented in a sound low risk manner, without creating system outages. - Provide implementation support for Enterprise Support Services (ESS) to approved projects, when appointed to a project. - To prepare and maintain key team support documents. - Provide on-call support and participate in 24 x 7 roster rotation groups. - Assist Service Management and Application teams in solving intermittent recurring problems. - Provide solutions architecture advise (where qualified / experienced to do so). - Provide Technical Project Management (where experience and asked to do so). - Provide support for costing solutions (hardware, software, and implementation), where experienced and / or being coached in doing so. - Escalate problems and concerns to your Team Leader and / or senior management *Poonam Sharma* Sr. Manager - Recruitment *Net**2**Source Inc.,* *MBE Certified - NMSDC* *SBE Certified (State of NJ)* Board: (201) 340 8700 Ext.: 419| Fax: (201) 221-8131 Email: [email protected] -- You received this message because you are subscribed to the Google Groups "SAP BASIS" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/sap-basis?hl=en.
