Knowledge, Skills, and Abilities Requirements: Required: - CRM functional configuration experience with ECC integration.
- Understanding of specifications for CRM middleware plug-ins, real time experience on functional side of Enterprise Portals 5.0 & 6.0, web channel CRM 2007 and 7.0. - Substantial understanding of CRM components and technical objects like ABAP user exits, business add-ins, BAPI's, Idocs, Bdocs, RFC requirements, middleware configurations, Web-UI customization & configuration, common middleware replications related to customer master, pricing conditions, product master, enhancements & document replications such as CRM orders. - Business Rules Framework Engine (BRF). - Business partner type customer, employee & contact person definition and replication between ECC & CRM. Design of organization structure and incorporating concepts such as Org data determination, partner determination, etc. - Hands-on middleware configuration for downloading the master data components, business partner data, product master, installed base & I- objects. Replication management including the order replications, FICO integration, service processes, etc. - Configure the WEB UI work links, direct links, etc. assignment to the business roles, using base customization concepts such as service orders, actions, status management, business partner data management, I-base management, surveys. - Customization of item categories, item category determinations, work flow, processing claims, processing change requests, web requests in Grants Management. Business Warehouse integration work & work on BOBJ reports to sync with CRM dashboards by linking to the business roles. - Experience with writing functional specs, solution design, determining the logic for GAPS, testing & training. Preferred: - Public Sector Grantor Management and Solution Manager experience. apply :: [email protected] -- You received this message because you are subscribed to the Google Groups "SAP BASIS" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/sap-basis?hl=en.
