Dear Professional,

Hope you are doing well.

Please go through the Job Description and send me your updated resume with
contact information.



*Please reply at soh...@panzersolutions.com*



Position       :          Software Engineer (Contact Center Developer)

Location      :          Miami, FL or Atlanta, GA

Duration     :          6 months+ Contract

*Immediate placement for:***



*Must Haves:*

Developer = 2-3 years exp, Lead = 5 years exp.

Cisco CVP Call Studio knowledge/experience

Java development experience

CTI (Cisco Computer Telephony Integration) development experience

Experience in developing complex IVR/VRU call flows and/or developing a
softphone

Web Services development

SQL -Writing simple to moderate queries, joins and stored procedures.

The Lead will need - Lead experience, Knowledge of quality assurance and
testing procedures, processes and techniques and Knowledge of program
design and object oriented principles.



*Role:*

The Call Center Software Engineer (Contact Center Developer) analyzes
requirements and designs, develops, tests, deploys and maintains
application systems, programs, functions, services and other related
software components in response to enterprise needs of moderate to high
complexity in the fast paced contact center environment.



*If the candidate has worked on an upgrade from Avay to Cisco UCC that
would be perfect!*







Thank you,



Sohail Khan

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