*Visa : GC or US Citizen* People 1st Recruitment Solutions is looking for a opportunity with a client located in Bloomington, IL.
Job Title: Salesforce Sr Developer Location: Bloomington, IL Duration: Fill Time Relevant Experience (Yrs) 9 + Roles & Responsibilities General configurations/customizations of Knowledge Management Solution Configure article types, custom fields, categories, etc. Configure allowed value lists (ex: states/provinces, retention categories, expert group listing) Create users/permission sets/roles/profiles, etc. Create/configure reports and dashboards Configure app functionality (ex: screen layouts, number of articles to display, pagination on/off, etc) Configure in-language settings Create/configure report designs Configure article rating/feedback features Configure/Customize Knowledge Management Solution for Knowledge authors workflows for Guided Help Approver process automation for the KM Publishing process Configure Knowledge Management Solution for Internal Knowledge management users residing in contact centers, operations areas, etc. Configure page layout Create/configure report designs Manage users/roles/permissions Build FAQ Self-Service apps/UI’s for customers including both online and mobile Requires integration work via API’s (e.g. Web Services) Knowledge Reports & Dashboards – Pre-defined reports and dashboards for managing and tracking article usage Integration work between CRM and Knowledge Management Solution Analysis of specific business situations to determine if integration is necessary Configuration/development of Knowledge Management connector Data mapping/migration of content from Current to Future state solutions Review of architecture deliverables (business, arch, and tech) Insight into the implementation of the Knowledge Management Solution(challenges/best practices) Manage the transition from current knowledge management product to future product/version Thanks, *Neil Patel* *Senior Technical Recruiter* *People 1st Recruitment Solutions* *Email: npa...@p1strec.com* -- You received this message because you are subscribed to the Google Groups "SAP BASIS" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-basis+unsubscr...@googlegroups.com. To post to this group, send email to sap-basis@googlegroups.com. Visit this group at http://groups.google.com/group/sap-basis?hl=en. For more options, visit https://groups.google.com/groups/opt_out.
