I have a very urgent *DIRECT CLIENT* requirement for *Desktop Support Specialist* in *Brooklyn, NY* Please Let Me Know If you have available candidate, please reply with their word resume, location, rate and contact number.
Please send the resumes at alb...@cncconsulting.com *Job Title: Desktop Support Specialist * *Location: Brooklyn, NY* *Duration: 1 yr,* Client seeks two (2) Certified Desktop Support Technicians to work with the Information Technology (IT) Division for a period of up to thirty-six (36) months. Client reserves the right to hire, at no additional cost, after a period of six (6) months. The Certified Desktop Support Technicians will primarily be responsible for day-to-day end user desktop support at one or both of client’s locations (Downtown Brooklyn and Long Island City). The Help Desk supports 400+ end users and peripherals. They will be responsible for meeting defined Service Level agreements and reporting through the Help Desk service ticket management system. The Certified Desktop Support Technician will work under the direct supervision of the Help Desk Supervisor or Distributed Systems Unit Manager to provide end user support. Duties will include: Respond to user phone calls and service requests. Independently identifying and troubleshoot user issues. Collaborate with other infrastructure units to resolve problems Document problem resolutions and share with the other members of the Help Desk team Perform software installs and patching on a monthly basis. Interface directly with users on all levels. The Certified Desktop Support Technician must be available to work a minimum of 35 hours per week. Work after business hours and on weekend may be required from time to time. Mandatory Skills: candidates must meet all the requirements below to be considered for the Certified Desktop Support Technician position. Minimum of three (3) years’ experience supporting Windows desktop clients (XP/Windows 7) At least one(1) of the following certifications is required: Certified Desktop Support Technician (MSDST) A+ Certified Possess strong analytical and troubleshooting skills. Experience with Windows desktop and user profiles setup. Experience setting up and troubleshooting printer issues. Knowledge of Active Directory user/security group administration Knowledge of Office 2007/2010 Excellent interpersonal skills including problem resolution and customer service. Preferred Experience: Support users in an environment running Windows 7 on Citrix virtual desktops. Experience with SCCM, WSUS Thanks, Albert Smith 720 789 5608 Phone -- You received this message because you are subscribed to the Google Groups "SAP BASIS" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-basis+unsubscr...@googlegroups.com. To post to this group, send email to sap-basis@googlegroups.com. Visit this group at http://groups.google.com/group/sap-basis. For more options, visit https://groups.google.com/groups/opt_out.
