Hi
Send me best matching resumes ASAP Network Services/Support - (Audio video conference) Thousand Oaks, CA 14 months Contract Rate: DOE CONSULTANT NOTE * Candidates will be required to pass an investigative background check including: * Criminal background check 7 years includes Criminal Link Database Search * Highest level of education * Prior Employment verification (past 5 years) Description: * Working knowledge and experience with major videoconferencing equipment such as: Codec's from PictureTel, Polycom, Tandberg, VTEL, MCU and control systems from Accord, etc. * Working knowledge and experience of ISDN Network infrastructure. (PRI, BRI, T, T1, ATM, Frame Relay, Video over IP and SIP) H.233 Endpoints, Gateways, MCUs, Gatekeepers, and Endpoints * The consultant will provide senior leadership and assistance to ensure that all areas of conference room support and Managed Services are operating at optimal levels. Manage Global operations through third party resources. * Management oversight for overall AV and VTC engagements, globally * Ensure high quality customer service at all levels * High level customer interaction and conflict resolutions * Identify and design service requirements * Continuous service improvement * Manage third party provider * Perform site reviews as required to ensure proper implementation and operational support * Coordinates VTC/AV engineering support as required. * Ability to create metrics for conference room usage, capture issue trends * Have a clear goal of meeting and exceeding defined SLAs * Ensure full of understanding of day to day activities as well as upcoming scheduled events to ensure full staffing and coverage in all situations * Provide monthly reports, attend quarterly review meetings and assure adherence to the service level agreements FILL THE KEY SKILLS AND SEND ME WITH RESUME SKILLS # YEARS USED LAST USED WHERE USED Extensive knowledge of video, conferencing Extensive knowledge of audio conferencing BA or equivalent work experience Participate and work well in a team environment ISDN Network infrastructure Major videoconferencing equipment such as: Codec's from PictureTel, Polycom, Tandberg, VTEL, MCU and control systems from Accord, etc. Regards, Ranjith kumar S - (RON) Dir: 248 233 4070 / Fax: 248 354 3626 [email protected]; www.ramsoft.net <blocked::http://www.ramsoft.net/> Ramsoft Systems Inc Certified: ISO 9001: 2000, MBE ERP, BI, EAI, E-Business: "Projects & Staffing" "Proudly serving the industry for 16 years" TechServe Alliance Member (formerly NACCB) We respect your email and Internet privacy. If you have received this e-mail in error or wish to be removed from our e-mail list, please reply to us with the word "REMOVE" in the subject line and your ID will be removed from our mailing list immediately. We apologize for any inconvenience caused -- You received this message because you are subscribed to the Google Groups "SAP FI/CO FUNCTIONAL" group. To post to this group, send an email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/sap-fico-functional?hl=en-GB.
