A new Job, ID: 245498 <http://ejobsville.com/display-job/245498> was added at eJobsVille.com - For the Best Tech Jobs in Town <http://ejobsville.com/>
Title: Urgent requirement for Senior IT Analyst / Systems Administrator at Richmond, VA posted on 2014-09-18 13:05:36 Job Description: Hi , *Greetings from EApps Tech LLC…!!!* My name is *Venkat * we have a job opportunity for you as a *Senior IT Analyst / Systems Administrator *one of our client based at *Richmond, VA* *.* *Job Title:* *Senior IT Analyst / Systems Administrator* * Location:* *Richmond, VA* *Duration:* *FTE* *Start date:ASAP.* *Summary: * This position will play a lead role in developing, monitoring and administering of Service Catalog and Service Desk Manager. This position will require 40 hours per week of support and development efforts on the system. *Key Responsibilities/Accountabilities:* - Required understanding and working experience with PMG Service Catalogue and CA Service Desk Manager or any related ticketing / catalog products. - Own the development requirements and should be able to build forms, workflows and customizations or adaptations on the products. - Performs complete analysis of requests, documents business specifications, and develops work estimates and timeline. - Accountable for evaluating and reporting on submitted change requests and their impact on the overall project/business/application. - Coordinates business area resources for validation and participates in testing verification. - May attend or facilitate work request meetings between IT and the business area to ensure priorities are managed effectively. - Day-to-day activity to monitor the queue and ensure troubleshooting steps are performed as needed. - Production support responsibilities may require overtime which may include weekend or off hours. - Ongoing updates and maintenance of the end user services Infrastructure tools. . *Desired/Preferred Qualifications* - BS/MS Degree or equivalent experience. - ITIL Certified (preferred) - 5+ years’ experience in Information Technology as an application / systems administrator or developer. - Working knowledge on CA Service Desk Manager, PMG Workflow or related ITSM products (MUST). - Ability to design web forms using PMG Catalog and backend Workflow process to tie then to CA Service Desk ticketing system or any related experience (MUST) - Working experience with SQL or any database related products. (MUST) - Ability to analyze complex situations, learns quickly, and synthesizes corresponding solutions, options and action plans. (MUST) - Experience with Helpdesk ticketing system and Service Catalog Suite or similar products. (Preferred) - Understanding on Web Forms, HTML, XML or related language experience. - Solid working knowledge of systems design process (SDLC), methodology, business process flow. - Demonstrates strong analytical abilities and a well-rounded perspective of the client systems and the corporate environment. - Demonstrated professional oral and written communications skills, including the ability to prepare technical documents that present information clearly, concisely, and in an easily understood format. - Report generation using Xtraction. (Reporting Tool) *Click here to view full job description and apply <http://ejobsville.com/display-job/245498> (Registration not mandatory to apply for this job)* ------------------------------ Best regards, eJobsVille.com - For The Best Tech Jobs In Town -- You received this message because you are subscribed to the Google Groups "SAP or Oracle Financials" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-or-oracle-financials+unsubscr...@googlegroups.com. To post to this group, send email to sap-or-oracle-financials@googlegroups.com. Visit this group at http://groups.google.com/group/sap-or-oracle-financials. For more options, visit https://groups.google.com/d/optout.
