*Hi *

*Please lookup the below position and if you feel comfortable ,then please
send me your updated resume    *

*Position : Business Analyst*





*Location: Merrimack, NH or Smithfield, RI and possibly Boston, MA Duration
: 12+ Months phone then either face to face or Skype Description*

·         This project involves the rollout of Client, a contact center
platform, across all of Client’s Personal Investing Business Line.

·         Basically, as a *customer of Client,* if you call their general
customer service line, this would be the system that routes the calls to
specific departments and the agents, whether it be Personal Investing,
401k/Net benefits, Institutional, etc.


* Responsibilities *

·         The candidate will most likely need to travel occasionally
between the three offices.

·         The project is expected to last through at least the end of 2015
with extensions.



*Required Skills*

·         Call Center experience .

·         Have some Genesys experience or at least some good knowledge of
the product.





*Regards,*


*Kailash Negi **VSG Business Solutions*

*221 Cornwell Dr,Bear, DE 19701*

*Contact No:  302-261-3207 Ext: 103*



*Email:   kail...@vsgbusinesssolutions.com
<kail...@vsgbusinesssolutions.com> Gtalk : usrecruite *
<https://www.linkedin.com/profile/view?id=120384244&trk=nav_responsive_tab_profile>


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