​Hi All,
         We have the following job requirement if you have any consultant
then share me the updated resume ASAP. ​​

*Role*: Application Support Engineer (IVR)

*Location:* ​ Choice of Cleveland, OH or Pittsburgh, PA

*Duration:* 12 Month

*Job description::​*

Application Support and maintenance and troubleshooting of IVR
applications, Voice Portal System, CTI Routing and Call Recording systems .

•  6-7 yrs of Application Support Experience of Avaya Call Center
technology   like IVR, Voice Portal, CTI Routing and Call Recording systems
and applications.
•  Experience in installation of IVR Systems like Avaya Voice Portal and
Voice Portal Management System Configurations
•  Experience in Maintenance and trouble shooting the Avaya and Genesys
Call Routing system
• Strong technical, logical, and analytical skills.
• Strong team player and cooperative skills
Good Communication skills, Analytical skills and understanding of ITIL

*NOTE - *This position is NOT FOR Network (Voice and Data) and Telecom

Naim Khan

Email: na...@sysmind.com
Phone: 609-897-9670 x 4024
Fax: 609-228-5522
Address: 38 Washington Road, Princeton Jn, NJ 08550
*[image: cid:image001.gif@01CD1E36.E1381A30]* <http://www.sysmind.com/>
[image: cid:image002.png@01CF4A69.18319D80]  [image:
cid:image003.png@01CF4A69.18319D80]  [image:
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