Hello Partners, Sr Infrastructure Specialist (Windows Admin) for a company in Horsham PA.
Contract only 6 months in length Green card or US citizen Responsibilities and Duties: • Perform first-level and second-level troubleshooting of hardware, software and network problems. • Install, configure, and troubleshoot network, PCs, software, and printers. • Analyze and solve network and computer desktop issues using appropriate tools (GHOST, Dameware, MMC etc.). • Maintain inventory of software licenses, constantly keeping them up to date. • Maintain complete inventory of hardware and software using automated system. • Monitor helpdesk, resolving all requests in an efficient manner. • Administer and troubleshoot the internal VoIP phone system for all DIA (headquarters and regional offices) including voice mail setup, cable management and number management. • Perform network troubleshooting to isolate and diagnose common network problems. • Provide desktop support for various Business Critical applications (RightFax, Personify, MS Office, Acrobat, InDesign, Citrix XenApp, etc.) • Provide users with network technical support. • Perform weekly backup maintenance including tape rotation and monitoring of backup jobs. • Monitor systems performance and remediate as needed. • Perform cable management. • Promptly alert Infrastructure Manager of potential security issues, service outages, and server/hardware faults. • Respond to the needs and questions of users concerning their access to resources on the network and coordinates resolutions with the Infrastructure Manager. • Communicate effectively by answering telephones courteously and with a pleasant tone of voice. Create and maintain effective employee, vendor, and client relationships by providing timely, accurate responses, and service-oriented offers of assistance. • Carry out written communication in a professional manner and according to accepted business practices. Use courteous language and positive tone in all written communications so that anything composed by this incumbent reflects a service-oriented philosophy. • Keep abreast with latest professional and trade information by subscribing to and reading trade periodicals and researching trends. • Is the back up to the Infrastructure Manager in his absence. • Provide 24x7x365 systems support and worldwide regional office support as needed. • Other duties as assigned. Qualifications: • Bachelor’s degree in Computer Technology, Information Systems or similar field preferred, relevant work experience in lieu of education is acceptable. • Minimum 7 years of relevant experience. • Working knowledge of Windows 2003 Server, Windows 2008 Server, Windows 2008 R2 Server, Windows 2012 Server, Windows 2012 R2 Server Windows XP, Windows Vista and Windows 7, Windows 8, Windows 8.1, Active Directory, File and Print services and Hyper-V • Working knowledge of common network technologies: DHCP, DNS, TCP/IP, Routing, IPsec, VPN, etc. • Working knowledge of SQL Server,, Exchange, RightFax, SharePoint, Citrix XenApp,, SSH, Symantec Endpoint, and Symantec BackupExec. • Working knowledge of Cisco iOS, Cisco ASA, Cisco Routers, Cisco Catalyst switches and Cisco Access Points. Cisco certifications a plus • Working knowledge of EMC VNx SAN a plus. • Expert knowledge of MS Office suite. • Expert level experience with hardware and software installations • Can troubleshoot majority of software, hardware and network issues without assistance. • Microsoft Certified Solutions Expert: Server Infrastructure (MCSE) preferred. Additional certifications a plus (Cisco, Citrix, databases, etc.) • Ability to resolve customer issues remotely. • Required to effectively communicate orally and in writing. • Ability to communicate and problem-solve in a productive, rational, and non-emotional manner using language and tone of voice that promotes interpersonal relationships. • Strong problem-solving skills. • Excellent organizational & time-management skills. Supervisory Responsibilities: None Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Regards: Sam Williams - Recruiting Manager ITBrainiac Inc. Direct : 646-499-5264|| Fax : Fax 312.582.2699 116 Village Blvd, Suite 200 - Princeton, NJ 08540 swilli...@itbtalent.com || swilli...@itbrainiac.com www.itbrainiac.com ------------------------------ <https://www.yesmytaxes.com/> -- You received this message because you are subscribed to the Google Groups "SAP or Oracle Financials" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-or-oracle-financials+unsubscr...@googlegroups.com. To post to this group, send email to email@example.com. Visit this group at http://groups.google.com/group/sap-or-oracle-financials. For more options, visit https://groups.google.com/d/optout.