Greetings,
Hope you are doing well!
Please go through the below requirement and let me know if you have any
consultant available, please do send me thier updated resume and the best
number.

Job Title:  Jabber-Webex Engineer
Location: Mountain View, CA
Duration: 3+ months contract

Role and Responsibilities:
Technical resource on unified communication technologies, such as Cisco
Jabber and WebEx;
Work and collaborate with Project Teams including Outsourced engineers,
contract resources and 3rd Party Vendors.
Provide consistent and frequent project status updates
Ensures compliance with data security policies and procedures.
Excellent communication in English and ability to present and interface
with Symantec Business units from an end-user level
Technical testing and troubleshooting skills in a multi-vendor environment;
Driving user adoption, acceptance and training for employees.

Must possess:
Minimum 2 years experience as an IT professional supporting Cisco WebEx
Conferencing and Messaging (Jabber) services;
Ability to communicate effectively both verbally and in writing with
technical and non-technical people. Skills in writing concise,
understandable, technical documentation;
Ability to work independently, keeping track of a number of continuing
problems, requests, and projects;
Ability to maintain a positive attitude and contribute both as an
individual and a team member to achieve the goals of the Enterprise;
Experience with cross-functional, international teams;
Outstanding front-line customer service skills.

Technical and analytical experience with:
Cisco WebEx Conferencing: T29.x, all WebEx Centers, Productivity Tools,
CMR, Mobile applications
Cisco Jabber: IM/Presence, all platforms (Windows, Mac, iOS, Android)

Conceptual knowledge of:
Understanding of interoperability of various collaboration platforms
including Jabber and WebEx
Networking, Voice, and Video terminologies and principles – End2End

Preferred skills:
Familiarity with ITIL processes
Other collaboration applications: Cisco Spark, Box, Salesforce Chatter

Thanks,Steven Smith
Please send your updated resume to steven.sm...@panzersolutions.com

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