Salesforce Service Cloud Admin/Developer(*Must be Salesforce Service Cloud certified)*
Location: Chicago Interview: Phone, Skype - FACE to FACE ideal (would be paid by client) Skill- *Responsibilities:* + Lead/assist with user requirement sessions and document user requirements to address changing business needs + Design, document, build, test, and deploy enhancements to Salesforce.com, including data mapping, object modeling, security roles, custom fields, workflows, page layout design, validation logic, reports and complex dashboards + Maintain a holistic view of all business processes and users in the system to understand the cross-functional impacts with regard to configuration, process, workflow, and reporting + Participate in the change management/training strategy, content development, and delivery of training + Review release notes and provide recommendations to improve the current Salesforce org + Fulfill roles in multiple, concurrent projects, as needed *Qualifications:* + 7+ years of successful IT experience and at minimum 3 years extensive experience in implementing and supporting Salesforce.com environments + *Must be Salesforce Service Cloud certified* + Proven implementation experience on Service Cloud with specific experience on Service Console, Email to Case, CTI, Live Agent, Entitlements, and Assets + Thorough understanding on Knowledge Management and Communities is strongly preferred + Ability to build proof of concepts and prototypes as part of conference room pilots + Keen attention to detail and proven ability to work creatively and analytically in a problem-solving environment + Energy and desire to thrive in a fast-paced organization + Excellent communication (written and oral) and presentation skills + A bachelor’s degree in computer science, computer engineering, or a related field *Thanks & Regards,* *Atul Sharma* *United Software Group, Inc* *Phone:* 614-588-8439 *Email:* atu...@usgrpinc.com -- You received this message because you are subscribed to the Google Groups "SAP or Oracle Financials" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-or-oracle-financials+unsubscr...@googlegroups.com. To post to this group, send email to firstname.lastname@example.org. Visit this group at http://groups.google.com/group/sap-or-oracle-financials. For more options, visit https://groups.google.com/d/optout.