Hope doing great…!!!

I have an urgent requirement below, please go through it and if you find
yourself comfortable for the same/or you are having the matching profiles
then share your updated profile ASAP at dee...@sysmind.com

You can also call me @ 609-897-9670*4004.

*Role :* Microsoft Lync Admin
*Location :* Tempe, AZ
*Experience :* 9+ years

*Required Skill(s)*              Consulting (L1) , Citrix Consulting (L1) ,
Vmware Consulting (L1) , Windows & AD Consulting (L1) , Infra Consulting

*Essential Skill(s)*               Microsoft Lync Administration (L1) ,
Wintel (L1)

*Job Description: *Prior experience in the Implementation and Support of
Microsoft Lync - Unified Communication Solutions preferred.
Microsoft Lync 2013 or 2010 design and implementation Microsoft Lync design
and implementation.
Should be familiar with ITIL process like
Incident/Problem/Change/Release/CMDB Management.
Microsoft OCS/Lync certification Ability to troubleshoot and setup Lync
PSTN gateways Experience with AudioCodes SBA installation, configuration,
and support Experience with Session Border Controllers Expert knowledge
Enterprise Voice experience Experience with using powershell to maintain
Lync Active Directory 2008/2012, WINTEL (Windows 2003/2008/2012,
clustering/citrix), power shell, Hardware knowledge, ITIL awareness.

*Role details: *Incident & Problem Management Responsible for sustenance
and troubleshooting on multiple technologies such as Windows AD, Windows
Clustering, power shell,Active Directory.
Ensure that service delivery takes place based on the Service level agreed.
Develop and sustain excellent customer relationship through deep engagement
and delivering continuous value by meeting customer expectations and
handling issues.
Responsible for analyzing all tickets and ensuring that the tickets getting
closed and customer CSAT is maintained.
Providing L3 support on Windows (OS, Clustering, AD) & AD.Installing and
configuring Domain Controllers, Administer AD services etcproviding role
based access.
High availability, DRS etcAdding new domain controllers to expand capacty
or reseizingFirmware/Patch management for AD & Hardware Upgrade, OS
UpgradeAD Backup & restore)Configuring monitoring parameters for
windows/virtualization platform.
Technical audit/Implementing best practices on Windows & Active
Directory.Assisting team in monitoring, L1/L2 activities & incidents.

 Thanks & Regards

Deepak Kumar

IT Recruiter


Email: dee...@sysmind.com

Phone:609-897-9670 Extn 4004

Fax: 609-228-5522

Address: 38 Washington Road, Princeton Junction, NJ 08850

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