Hi,
Hope you are doing great! Please find the requirement below , If you find
yourself comfortable with the requirement please reply back with your
updated resume and I will get back to you or I would really appreciate if
you can give me a call back at my contact number *408-457-9399 ext 2050*
*Role::* *Systems Engineer*
*Location::** Birmingham, Alabama*
*Duration: **12+months*
*Job Description::*
*Job Title*
Systems Engineer
*Relevant Experience*
*(in Yrs)*
7+ years
*Technical/Functional Skills*
- 4-6 years server management experience in a large IT environment.
- Experience and understanding of various server and storage
technologies (Unix, Windows, Citrix, VMWARE, etc.)
- Experience and understanding of Active Directory and Windows Server
environments.
- Knowledge of Windows 2003/2008 and Active Directory.
- Knowledge of virtualization technologies.
- Knowledge of Hardware, Software and various HW Raid configurations (HP
server hardware and management tools – C-Class Blades, DL series, Insight
Manager, Rapid Deploy, etc.).
- Knowledge of DNS, MX records, certificates.
- Understanding of MS Certificate Services
- Experience with MS Clustering Services (2003 and 2008)
- Experience creating simple to complex scripted solutions for various
tasks (Powershell, VMScripting, etc.)
- Provide on-going training and technical direction to other team
members pertaining to system optimization, installation, upgrades,
configuration, and troubleshooting.
- Interact with vendors in the resolution of complex problems.
- Effectively communicate with customers, help desk support personnel
and senior technicians.
- Present new technology and High level resolutions to management
- Participate in the evaluation of new technology solutions. Evaluate
equipment for performance and interoperability.
- Capable of diagramming with Visio.
- Facilitate training sessions for peers on new technology solutions,
optimization, upgrades, trouble-shooting techniques, new technology and
administration tools.
- Evaluate tools and management systems and provide management with
recommendations.
- Work with management to forecast and recommend infrastructure and
system application improvements.
- Define documentation templates to be used for standards and policy.
Implement new server standards and polices.
- Understanding of Best Practices in managing an Enterprise Server
infrastructure including, but not limited to benefits and importance of the
following:
- Configure storage and networking consistently across the
infrastructure
- Keep current with the latest certified versions, patches, and
firmware
- Apply consistent standards across the environment
- Configure and manage appropriate hardware monitoring solutions
- Configure and manage appropriate performance monitoring solutions
- Establish and document standard policies and procedures
- Develop and use methodology and guidelines for sizing systems
- Continuously improve methodology and guidelines
- Leverage standard provisioning procedures
- Create and maintain standard build procedures and scripted
installations
- Understand, Document, and Maintain Infrastructure failure points
and plan for redundancy
- Create/Maintain DR and BCP with contingencies
*Experience Required*
5+
*Roles & Responsibilities*
· Support for all Wintel and Midrange servers in the enterprise
· Participating in disaster recovery tests and planning
· Partnering with peers and management to make informed
strategic/big-picture decisions
· Designing, recommending, and deploying emerging server
technologies
· Providing support operations of multi-site, multi-vendor
environments
· Performing standard administration responsibilities including:
o Monitoring and providing break/fix support to servers across the
enterprise.
o Architecting system configurations to match application and BCP
availability and recovery requirements.
o Analyzing system logs
<http://en.wikipedia.org/wiki/Computer_data_logging> and identifying
potential issues with computer systems.
o Champion introducing and integrating new technologies into existing data
center <http://en.wikipedia.org/wiki/Data_center> environments.
o Performing routine audits of systems and software.
o Applying operating system
<http://en.wikipedia.org/wiki/Operating_system> updates, patches, and
configuration changes Installing and configuring new hardware
<http://en.wikipedia.org/wiki/Computer_hardware> and software
<http://en.wikipedia.org/wiki/Computer_software>.
o Adding, removing, or updating file shares.
o Answering technical queries from other IT support teams (DBA’s, app
development, Networking, etc.)
o Responsibility for security
<http://en.wikipedia.org/wiki/Computer_security> including advanced
hardening techniques as appropriate for secure DMZ areas. .
o Responsibility for documenting
<http://en.wikipedia.org/wiki/Documentation> the configuration of systems.
o Troubleshooting <http://en.wikipedia.org/wiki/Troubleshooting> any
reported problems.
o Advanced system performance tuning
<http://en.wikipedia.org/wiki/Performance_tuning>.
o Responding to and resolving service outages and interruptions.
· Contributes to the design and support of enterprise server
systems including but not limited to technical architecture, stability, and
platforms.
· Responsible for supporting Microsoft Directory Services, server
hardware architecture and high availability (server and application)
design,
· Ability to integrate monitoring and configuration services as
appropriate, self-teaching advance skills as required (SCCM and SCOM).
· As needed, contribute to the design, implementation and
maintenance of:
o Unix and Wintel Servers
o Enterprise active directory (Windows), DHCP, DNS (external and
internal), Certificate Services, FTP Services, MOSS, and various other MS
software solutions.
· Participate in the assessment and optimization of the server
systems, through systems monitoring, statistics, and daily health checks.
Work with management to ensure accurate reporting KPIs and trends for all
facets of the environment.
· Working with management, coordinates service calls and schedules
appointments with software vendor and consultants to ensure satisfactory
resolution of problems and malfunctions.
· Maintains accurate and comprehensive documentation diagrams of
the enterprise server infrastructure and communications flow and routing.
· Research, evaluate, and recommend new tools and technologies for
server administration.
· Identify storage and server trends and abnormalities and
proactively take steps to prevent performance impacts to network traffic
and business function.
· Perform pro-active support functions and reporting to maintain
the integrity of the enterprise equipment and infrastructure.
· Support and contribute in developing and maintaining 3 year
strategic plan, to mitigate risks, address organizational deficiencies, and
facilitate new requirements, technologies and growth.
· Analyze, determine, and document technical requirements.
· Communicate accurate and useful status reports to management on a
timely basis.
· Anticipate issues and proactively resolve them.
· Prepare contingencies, scenarios, scenario plans and action items
to resolve issues.
· Identify and initiate continuous improvements.
· Instill commitment to quality, customer service, ownership, and
teamwork.
· Build strong customer relationships. Promote internal/external
customer service among organization.
· Maintain awareness of new technological developments in industry
and processes - implement concepts appropriately.
· Key contributor in the research, planning and implementation of
server projects in accordance with and support of business needs goals and
objectives.
· Work with ticket queue to track support issues.
· Assist team members to solve problems, make innovative
improvements and make decisions.
· Mentor and motivate junior members of technical support teams.
· Make decisions that reflect the best interest of the company.
· Available to provide afterhours support.
· Be willing and available to travel as required.
· Be willing and available for on-call support.
· Other duties as assigned.
*Generic Managerial Skills*
- Strong problem solving skills
- Ability to think analytically
- Detail oriented
- Strong documentation skills
- Strong verbal and written communication skills
- Customer Focus
*Education*
- College Degree Preferred with experience managing multiple technology
teams. Industry certifications a plus
*Start* *date* (dd-mmm-yy)
08/17
*Duration of assignment *(in Months)
Long term
*Work Location*
Birmingham, Alabama
*Thanks & Regards,*
Vaishali Tyagi
Sr. Technical Recruiter
*IDC TECHNOLOGIES INC* | *1851 McCarthy Boulevard, Suite 116, Milpitas, CA
, USA, 95035*
*Phone No.: **408-457-9399 ext-2050 **I** Email: *
*vaish...@idctechnologies.com* <abha...@idctechnologies.com>* I *
*Gtalk: **tyagivaishal...@gmail.com* <akt....@gmail.com>
*Web: **www.idctechnologies.com* <http://www.idctechnologies.com/>
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