*Statistics and Analytics, Life Science Domain*
*Location*- Chicago IL
Location: Waukegan, IL
Duration: Long Term
Exp: 6-8 Yrs
1 Role Support Analyst
2 Required Technical Skill Set Oracle LSH , Oracle Database Knowledge 3 No.
of Requirements 1 (One) 4 Desired Experience Range 4-6 yrs 5 Location of
Requirement Chicago, USA Desired Competencies (Technical/Behavioral
• Knowledge of Oracle LSH , Oracle DB knowledge, SQL
• Experience working in Application Support environment
• Strong analytical and problem solving skills
• Worked in Pharma industry or have Pharma background Good-to-Have
• Knowledge of Life Science industry
Good communication and articulation skills SN Role descriptions /
Expectations from the Role 1 Analyze and Resolve incidents, tickets and
problems 2 Provide on-call support 3 Analyze, design and develop small
enhancements 4 Monitor batch schedule & performance issues 5 Resolve
issues/action items 6 Escalate issues to team lead 7 Track work allocation
and report to team lead Type Details of the Role (For Candidate Briefing)
Reporting To Which Role Portfolio Lead Size of the Team, if any Reporting
to this Role On-site Opportunity Yes Unique Selling Proposition (USP) of
The Role Support Role for IT application maintenance and support program in
R&D area Details of The Project (A short Briefing on the Project can be
provided herewith. It may be shared with external stakeholders like
job-agencies etc. Application Maintenance & Support project for a leading
Pharmaceutical company based out of Chicago, USA. Will be supporting
applications in the area of Data Statistical Sciences
*IDC Technologies Inc.*
*Ph- 408-457-9399 EXT 2075*
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