PLEASE RESPOND TO kiran.ved...@adventglobal.com <kiran.ved...@erpminds.com>

Remedy Consultant

Location: Cary, NC and Mclean, VA

 Duration: 6 Months


Remedy Action Request System 7.x, ITSM Suite 7.x (Help Desk, Change
Management, SLA, Asset Management, SRMS, Release Management,
Analytics/Dashboard, Remedy Knowledge Management), Atrium CMDB  7.5

 Job Description: Provide Remedy consulting and development for Remedy ARS
based applications – including ITSM Suite and custom applications.


1.       Very good knowledge of Remedy ARS based ITSM Suite. Installation
and configuration of HA set up is also needed. Expertise on Helpdesk, SLA,
Asset Management, and Change Management modules, Atrium CMDB, Release
Management, Remedy Knowledge Management, Analytics/Dashboard & custom
applications based on Remedy ARS as well as integrations with external
applications. CMDB Experience is highly desired.

2.       Remedy Server Administration– ARS Server Configuration & Patch
Management, Email Engine configuration, Distributed Server Option
configuration, Log Analysis

3.      Remedy Application Enhancements – Ability to modify Action Request
System based workflow objects

Qualifications: Minimum 6-8 years experience in a position as a Remedy

                                 ITIL V3 foundation certified- Preferred

 PLEASE RESPOND TO kiran.ved...@adventglobal.com <kiran.ved...@erpminds.com>

 Thanks and Regards

Kiran Kumar Vedala

Manager-Business Development

Advent Global Solutions, Inc

Email: kiran.ved...@adventglobal.com <kiran.ved...@erpminds.com>


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