Dear Consultant,
I recently came across your resume posting on the internet and was
wondering if you are still available or interested in
hearing about other career opportunities? Below is a job description I
would like to discuss with you. If you or someone you
know might be interested in hearing more about this or other career
opportunities please email me a word version of you
resume along with the best time and number to reach you at.

*REPLY ME AT: dayle.wil...@itbtalent.com <dayle.wil...@itbtalent.com>*

TitleL: Remedy BMC SRM Developer
Location:  Houston TX
Duration:  1+ years

NOTE: !! Need 1 experienced BMC SRM Developer !!

Job Description:
Develop, maintain and extend Service Request forms for the IT Business
using following an Agile (SCRUM) development methodology and using TFS to
track all development activities.
.Includes the construction of forms, workflow, alerts, filters,
escalations, menus, & other related BMC components
.Work with IT Business and IT process owner to refine specifications
.Use TFS Work Items and TFS Test Case Management to manage and steward
development activities
.Follow and enhance to SRM development best practices
.Learn and apply UI/UX concepts to form design and functionality
.Assist Run team in break-fix support for forms when required.

Computing Environment: Windows Server 2008; Microsoft SQL Server 2008; BMC
Service Request Management (SRM) tools; BMC Remedy IT Service Management
(ITSM) tools; additional software to be added as part of EMIT 2.0

General Skills :
.Communicate clearly
.Work effectively with a global team
.Coordinate multiple activities and tasks simultaneously
.Strong analytical and design skills
.Maintain system development and implementation documentation

Position Specific Skills :
.Interest in development work
.Working knowledge of databases (SQL Server, Oracle)
.Demonstrated ability to troubleshoot issues, identify root cause, and
recommend solutions
.Demonstrated ability to quickly learn / understand new technologies /
applications

Skills considered an advantage (Nice-to-have):
.Prior experience with developing or working with ITIL apps.
.Prior experience designing / developing applications from scratch (i.e.
new applications / functionality)
.Strong object-oriented design and development background
.Prior experience with Agile.
.Prior experience writing system integrations / interfaces
.Prior experience using or supporting BMC Remedy tools
.Prior experience interfacing with vendor support resources

Regards:
Dayle Wilson - IT Technical Recruiter
ITBrainiac Inc.
Direct : 609-935-3773 (103)
dayle.wil...@itbtalent.com

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