Hello,

Please share your consultant resume to tah...@usmsystems.com



Desktop Specialist

Location: Philadelphia, PA

Start: ASAP

Duration: 9-12 months



*Candidate must be local to Philadelphia. PA.*



IT Support Specialist/Sr. IT Support Specialist will work as a member of
the support team to provide technical desktop computing support (*Windows
and Macintosh*) and related services to client departments through regular
on-site, remote, phone, and e-mail support channels; interact daily with
individuals with a variety of technology expertise, exercising independent
judgment in determining how to best meet their needs; diagnose and resolve
technical problems with computing hardware, software, and network services;
consult with clients and analyze functional requirements to advise users in
the selection, implementation, and use of solutions to address business
requirements; complete specific projects in support of the clients and
departments; establish and foster ongoing relationships with client
offices; document and communicate recommended computing standards, support
practices, and policies; maintain expert knowledge of client's supported
information systems and computing technologies; participate on campus-wide
project teams, task forces, and user group meetings; participate in the
testing and evaluation of new technology; track work completed for client
offices and report in weekly billing logs and regular reporting to
supervisor and clients; complete internal and external training programs to
further develop professional and technical skills. Position involves
traveling to multiple sites on campus.

Bachelor’s degree and experience supporting a variety of computing systems
and software or an equivalent combination of education and experience.
Experience providing technical support for *Windows, Macintosh and mobile
operating systems*,* preferably in an academic computing environment*.
Ability to thrive in a customer- driven, technically-focused environment
and adapt well to a changing and variable work experience. Excellent
interpersonal, oral and written communication skills and the ability to
present technical materials clearly to non-technical individuals. Ability
to work with a wide variety of customers and colleagues, delivering
exemplary technical support and to work independently and as part of a
team. Must maintain confidentiality of sensitive materials.



*Experience configuring and supporting desktop systems within a MS domain
environment. Experience providing technical support for Windows 7 required;
with MacOS X desirable. Experience with U of Penn’s supported desktop and
network applications and Windows 8 desirable. Experience in database
development, web development, or information security a plus. Must
demonstrate ability to work independently and with a team to deliver
technical solutions*


Best Regards,

Mohd Taher
US IT Recruiter
Direct: 703 349 4237
USM Business Systems
Chantilly, VA 20151, USA.

-- 
You received this message because you are subscribed to the Google Groups "SAP 
or Oracle Financials" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to sap-or-oracle-financials+unsubscr...@googlegroups.com.
To post to this group, send email to sap-or-oracle-financials@googlegroups.com.
Visit this group at http://groups.google.com/group/sap-or-oracle-financials.
For more options, visit https://groups.google.com/d/optout.

Reply via email to