*Hi, * *Hope you are doing great. Please go through the below mentioned requirement and share the profiles at **a...@tresourceinc.com <a...@tresourceinc.com>** ASAP.*
*Job Title: Systems Administrator* *Location: Alpharetta, GA* *Type of hire: 6+ months contract * *Interview Mode: Telephonic and Skype* *RESPONSIBILITIES: MAIN PURPOSE:* AXIS uses Concur s Travel & Expense management system as well as Concur s Invoicing application. This application requires dedicated end user support and system administration over and above the vendor support provided by Concur. This role involves providing support as the primary AXIS Concur Administrator. The role requires: detailed understanding of the Concur T&E and Invoicing application with respect to transaction flow and also the administration / configuration effective coordination with Corporate IT staff, Finance SMEs and Application Development and Maintenance (ADM) teams, during the testing and deployment of enhancements to the Concur application and to the Concur-Oracle Payables integration effective communication with Concur T&E and Invoicing end users including Finance staff and senior management executives, and effective coordination directly with the Concur vendor support team ability to work with offshore support teams where backup / secondary support resource(s) for Concur are located *KEY DUTIES & RESPONSIBILITIES:* Following are the primary responsibilities of this role: 1. Resolution of Concur related production support issues: Own resolution of day to day production support issues directly or indirectly associated with the Concur T&E and Invoicing applications and communicate the resolution of the same directly to the end users 2. Research on support issues associated with expense reports and invoices stuck in the Concur application by reviewing the approval hierarchy and other configurations in Concur and provide resolutions either in the form of configuration changes in the Concur application or rerouting of transactions that may involve education and walking through the relevant steps with the impacted end users 3. Daily monitoring of scheduled jobs in the Concur application, identify exceptions and resolve for issues in coordination with the Finance Systems Support & Maintenance team 4. Fulfil on-going data requests in the form of Concur reports or Concur configuration information from various groups and departments in AXIS 5. Very close interaction with offshore Concur support staff on day to day activities and task completion including the ability to delegate and provide oversight to ensure timely completion of tasks assigned to the offshore staff 6. Provide guidance on future project and enhancement work involving integration with the Concur application 7. Carry out testing in the Concur Test environment prior to deployment of configurations changes and enhancements to Concur and Concur related applications 8. Coordinate and follow through directly with Concur Vendor support on associated tasks needing support and additional information from Concur s vendor support team 9. Coordinate with AXIS Human Resources team on ongoing maintenance of accurate and complete employee expense profiles, travel profiles, expense and invoicing approval hierarchies and workflows 10. Support and coordinate requests in relation to integration of Concur application with non-Finance applications like AXIS s online travel portal, vendor management applications, etc. *REQUIRED EDUCATION/TRAINING & EXPERIENCE:* Bachelor s degree or equivalent 2+ years of experience working in a production support environment involving end user support of Time & Expense and Invoicing applications 2+ years of experience working as an Administrator or implementation experience in Concur T&E and/or Concur Invoicing is required Experience working in an onshore/offshore resource model for production support and leveraging offshore resources for application maintenance is required Experience in unit testing, system integration testing and supporting user acceptance testing of the applications being supported is required Experience in Oracle or other Finance Systems environments integrated with Concur applications is desirable and candidates with this experience are favourably considered Strong interpersonal relationship, collaboration and facilitation skills: This is a critical skill considering the need to directly interact with Senior Executives and Executive Assistants on support issues concerning T&E reports and invoice approvals Strong problem-solving and analytical skills Personal time management skills and ability to meet individual deadlines Seeks to expand knowledge and experience and is committed to continuous learning *PERSONAL QUALITIES:* Good oral and written communication skills Ability to work to tight deadlines / prioritization / multi-task Attention to details and detailed documentation is important Problem solver identification, analysis, recommend, implement *Regards,* Ali Shahnawaz Technology Resource Group Inc. 3736 Hillsdale Court Santa Clara, CA 95051 Office: 408-709-1760 Ext : *859*, Direct: 909-859-1312 Gtalk: <http://www.tresourceinc.com/> req.shahnawaz | Fax: 408-213-8316 Ytalk: ali120...@yahoo.com a...@tresourceinc.com | www.tresourceinc.com -- You received this message because you are subscribed to the Google Groups "SAP or Oracle Financials" group. 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