Greetings !!!

We are looking for below urgent requirement.

*Title :* IBM Sterling Integrator

*Location:* Seattle, WA
*Duration :* 6months+

*Job Description:*

Extensive experience in designing, developing and scheduling advanced
business processes using Sterling Integrator.

Around 4+ years of experience in Sterling Integrator and Sterling File
Gateway and possess strong EDI and B2B experience.

Experience on Graphical Process Modeler (GPM) & Business Process Modelling
Language (BPML).

Strong experience in handling and onboarding trading partners.

Good understanding of MFT concepts and should be able to perform basic
administration and tuning on Sterling Integrator MFT tool.

Good Knowledge and experience to Develop and implement adaptor service
configuration with File transfer protocols (FTP, SFTP/SCP, HTTP, Connect:
Direct, SMTP)

Good experience with PGP encryption/decryption.

Good experience with Scripting/development skills (BPML, XML/XPATH, HTML,
CSS, Shell Scripts, etc.)

Good experience with MS SQL Server Databases and basic knowledge of JAVA.



*Essential Functions/ Responsibilities: *

Should be able to perform issue diagnosis, troubleshooting, and incident
management.

Be able to define, analyze, and resolve customer issues in a timely &
accurate manner.

Be able to provide periodic updates to the customers, co-workers, and
management on the status of outstanding issues.

Be able to update status of issues in the incident tracking system and
perform appropriate follow-up on escalated issues.

Be able to document complex issue resolutions for both the customer and
internal reference, following the appropriate support processes.

Should assist team members with complex issues to gain experience and
exposure to more advanced problems.

Be responsible for ensuring that the Service Level Agreements (SLAs)
between customers and Hexaware are met consistently.

Be able to contribute, review and maintain knowledge base/ documentation
content on an ongoing basis.



*Minimum Requirements:*

Excellent written and spoken communication skills

Should have strong leadership skills to drive the work independently.

Hands on dealing with client directly by email, call etc.

Willing to work in shifts and perform on call support (weekdays / weekends)

Should be willing to relocate and work out of client location in Seattle, WA

Experience working in a team environment under stringent time constraints

Should possess strong problem-solving skills combined with excellent
communication and customer focus to maintain high levels of customer
satisfaction.

4+ years of experience using Sterling Integrator and Sterling File Gateway.

Strong organizational, communication, and time management skills.

Ability to work with people in varied organizational relationships.

Demonstrated ability to work in an ever-changing environment with
efficiency and accuracy.

Must be available for on call responsibilities.

Flexibility in work schedule is required including the ability to work
extended hours, weekends, and holidays as needs require.

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