Please send resume to ami...@idctechnologies.com

*Position: MS Dynamics CRM- Technical Support Specialist *

*Location: Oakbrook, IL*

*Duration: 12 Months*

The Developer would be expected to participate in the maintenance and
operations of MS Dynamics CRM, conducting system troubleshooting analysis
and development to keep systems current.

He/ She will be responsible for the design, development, and on-going
support of custom applications and objects within MS Dynamics CRM. Should
be up-to-date on all current technologies related to CRM software to ensure
that during periodic updates of the software that stakeholders are kept

*Essential Duties and Responsibilities*

•        L2/ L3 Support

•        Resolves clients' questions or problems

•        ITIL based Application support

•        Must be working under strict deadlines/ SLA

•        Participate in development/ testing and support UAT

•        Promotes and maintains a high quality, professional,
service-oriented company image among users

*Education and Work Experience*

•      Bachelor's degree from an accredited college or university

•      A degree in Business Management or Marketing is preferred

*Specialized Knowledge and Skills*

Key skills required are:

•        MS Dynamics Developer

•        Workflows and customizations

•        NET / C# Programing

•        Knowledge of HTML and CSS

•        SOAP and REST Web Services Development

•        MS Certifications will be a plus

•        Must have excellent customer service skills and be proficient in
both written and verbal communication.

*Thanks and Regards,*

*Amit Vajpayee*

*IDC Technologies*

*1851 McCarthy Blvd. Suite 116, Milpitas, CA 95035*

*Email: **ami...@idctechnologies.com* <ami...@idctechnologies.com>

*Phone: *
*408 418 5779 --Ext--230 Web: **www.idctechnologies.com*

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