*Kindly let me know if you are comfortable on below position.*

*Position: Sr. Business Analyst*

*Location: Seattle, WA*

*Duration: 12 + month*

*Must have Skype will work, if needed, but may just be phone interviews for
the right candidate – wireless telecom or broadband / Cable industry

*Primary Responsibilities:*

   - Assist with project planning by offering analysis on requirements
   gathering, training, testing, and the production rollout.
   - Lead in requirements gathering and documentation effort as related to:
      - Business processes and mechanical work flows
      - Network technologies
      - Network devices and other components of physical inventory
      - Circuits and other components of logical inventory
      - Other miscellaneous network resources such as IP addresses,
      telephone numbers, set-top boxes, and other entities
      - Service orders, work orders, and other business documents
      - Business rules for naming conventions, mechanical processes, and
      - Non-functional requirements
      - Integration points between systems
      - Mapping of source data for data migration
      - Template specifications
      - Report specifications
      - System security
   - Produce Business and System use cases
   - Prepare gap analyses, citing differences in customer requirements and
   product functionality
   - Lead in UAT and other required testing activities and system sign-off
   - Participate in training documentation and delivery
   - Coordinate with customer support on product issues
   - Identify business issues and apply product solutions
   - Review and assess customer issues and change requests and screen them
   according to customer priorities, contractual obligations, and NetCracker
   business approaches
   - Support NetCracker change management and product management procedures
   from a business perspective
   - Perform product demonstrations as necessary to introduce the customer
   to the product
   - Develop and support a collaborative relationship with the technical
   team and end users from the customer side
   - Participate frequently in on-site visits required by the
   implementation/support plan for varying periods of time
   - Report to PS Project Manager on a weekly basis or instantly on the
   occurrence of urgent issues according to NetCracker standard reporting
   practices including:
      - Milestones completed and action points
      - Open issues
      - Time spent for specific task completion
      - Expenses

*Experience & Requirements:*

*General Experience:*

   - Strong knowledge and experience working with Portal technologies
   (Self-Care or eCommerce) within the Telco industry.
   - 5+ years experience with enterprise-level application software
   technical implementation and expertise in applying technology to meet
   customer needs.
   - IT networking or telecommunications experience from both a technical
   and business perspective.
   - Experience with relevant telecom BSS/OSS applications.
   - Knowledge in preparation of requirement specifications on technical
   and business levels.
   - Previous experience in developing requirements for web based solutions.
   - Customer facing managing meetings and making presentation/explanations
   to different type of audience.

*Required Skills:*

   - Strong knowledge and experience with Product Catalog solutions within
   the Telco industry. Preferably with Wholesale Partner Management.

   - Familiarity with system integration methodologies .
   - Familiarity with data migration methodologies.
   - Understanding of software development lifecycle.
   - In-depth knowledge of implementation and consulting techniques and
   corresponding technical practices
   - Understanding of project management methodology and tools for the
   purposes of contributing to project plans, business proposals, and status
   - Ability to gather and understand customer requirements and map them
   onto NetCracker system functionality
   - Strong oral presentation and written communications skills
   - Ability to support end-user training and assist with training delivery
   - Business-like presence and ability to interact professionally with
   customers at all levels of the customer’s organization, including system
   users, managers, and senior executives
   - *Ability to temporarily relocate for varying periods of time.*


   - B.A., B.S., or higher



978-558-4666 x 103

*may...@teknavigators.com* <may...@teknavigators.com>

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