*Please reply to prady...@sysmind.com <prady...@sysmind.com>*

Please go through the below job description and let me know-

*Role*: ServiceNow Admin

*Location*: Auburn Hills, Michigan

*Job Description:*

ยท         Perform day to day administration of the *ServiceNow* tool,
including making approved changes to process and work flows. Perform
ServiceNow implementation tasks including but not limited to:
configuration, integration, custom programming

   - Develop clear and concise technical & process documentation
   - Communicate ServiceNow process, operations and capability information
   to all levels of management effectively
   - Maintain the integrity of the *ServiceNow* tool across production and
   non-production environments
   - Understand new SN features and unused module functionality to drive
   platform expansion and adoption
   - Review Stories, ensure requirements are clearly understood and aligned
   to program guiding principles and provide guidance to Junior developers on
   best direction for configuration
   - Perform installation and testing of vendor-provided updates and new
   - Work with business users to identify and refine business requirements
   and workflows
   - Lead technical analysis of additional module implementations within
   SN, including requirements gathering, process modeling and gap analysis and
   - Support the design of SN integrations and work with SN, business
   partners and technical teams for implementation
   - Identify and define business solutions for ITIL users

Thanks and Regards
*Pradyut Bhattacharya*

*prady...@sysmind.com* <prady...@sysmind.com>

Phone:609-897-9670 Extn 2175

Gtalk: praddy.staff...@gmail.com

Address: 38 Washington Road, Princeton Junction, NJ 08850
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