*Tivoli** Application Programmer*

*3 months*

*Boston** MA***

*Need face to face interview*

*Summary of Responsibilities:*

The responsibilities include the hands-on support and enhancement of the *
Tivoli** Service Desk (Maximo*) System. In addition to the resolution of
Application, Interface, Workflow, Reporting and Data Integrity issues,
activities would include:
* Leading and directing a team of Tivoli Service Desk developers;
* Providing the lead role in release migration, performance testing and
tuning, and upgrade and patch installation and testing;
* The support and enhancement of the integration components between
* The development of plans for improving the stability and supportability of
the existing package and custom applications;
* Providing the lead role in production support to analyze day-to-day
production issues and quickly responding to the problem to minimize the
business impact.

*Required Skills and Experience:*

* 6+ years designing and implementing solutions in the IBM Tivoli Service
Desk product, 3+ years at Version 6 or higher; (Preference for work with
* 3+ years experience as a technical lead in the support of the IBM Tivoli
Service Desk product;
* Expert knowledge of Tivoli Service Desk, including the Tivoli Service Desk
Application Designer, Tivoli Service Desk schemas/tables/relationships and
the Tivoli Service Desk Workflow Designer;
* Expert skill with *JAVA development* in *Tivoli Service Desk* with a
strong knowledge of Tivoli Service Desk JAVA class file structure;
* Ability to produce technical designs and/or code for JAVA extensions;
* Ability to write Tivoli Service Desk custom classes (not just Java
* Significant Service Management Experience; (Preference for ITIL)
* Significant experience developing and supporting software solutions in
Oracle or a comparable relational database platform;
* Significant configuration and support experience using *WebSphere or

*Best Regards*

*Allen |Resource Manager| ProSoft CyberWorld Group,
Inc                           *

***| Phone **630.689.2960** Ext 142|* **

*|Fax 630.390-2400 |2001 Butterfield Rd, Suite 305, Downers Grove,
IL, 60515. | 
*** *

*SAP Services Partner|SAP Gold Partner|SAP-XI Strategic Delivery Partner for
major accounts *

*Focused on Total Business Integration, CRM & SRM  Solutions *

*IBM WebSphere Integration Specialist | EAI Consolidation Strategists*

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