*Immediate Need - Service Delivery Manager - Herndon VA - 12 Months*

Job Title Service Delivery Manager
Location Herndon VA
Duration 12 Months

*Job Requirements*
·        Minimum 7 years customer service experience in supporting large,
complex IP based networks.
·         Minimum of 3 years experience managing customer service support
personnel in cross-functional, matrixed work environments, or equivalent
work experience.
·         Good technical understanding of the following areas: OSPF, BGP,
MPLS, Multicast, QoS, SONET, DOCSIS and network management.
·         Must have a passion for the Internet and the new emerging
technologies related to it.  (Experience in the cable space with video,
·         Must be proficient with Microsoft Office and have strong data
analysis and presentation skills.
·         Past experience with executive level presentation and written
communication required.
·         Must have strong communication, interpersonal and leadership
skills and have demonstrated a history of high-level achievement in
cross-functional organizations.
·         Past experience with Executive level communication/presentation

*Scott Norman - Sr. IT Recruiter*

*ITBrainiac Inc.*
*Direct: (609) 423-7945 | Email: scott.nor...@itbtalent.com
*www.itbrainiac.com <http://www.itbrainiac.com> | Gmail/Hangouts:
usitstaf...@gmail.com <usitstaf...@gmail.com>*

*Getting things done on time is our greatest Asset..*

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