Please find the job details and share your suitable profiles…….

Title: IVR Technical Analyst

Location: Atlanta, GA

Duration: 6+ Months

*Job Description: *

The role involves the following activities

·         Meeting with business owners (need to have good communication

·         Collecting business requirements

·         Translating them into technical specs, writing SRS (System
requirement Specification) documents, and design documents (Visio diagrams
of transaction process flows, data flows, functional diagrams)

*Required Skills– *

·         Must have IVR expertise (any major IVR platform vendor like
Avaya) either as Technical Analyst

·         Strong verbal and written communication skills (experience
writing technical specifications, and diagrams)

·         Experience collecting and vetting business requirements and
translating them into technical specifications documents

·         Understanding of complex IVR architectures (IVR CTI plus
application and services middleware)

·         Understanding or exposure to open source technologies like
spring, Jboss fuse frameworks is helpful (not required)

·         Understanding of Agile development process/rules (helpful but not
required) .

If you feel, this position will be a right step in your career path, please
send me a copy of your resume along with all necessary details requested
for submission to end client (preferably in Word format) .

Name as per SSN:

Contact no(Prefer):


Present Location:

Visa Status & Expiry date

Hourly Rate:



*Thank you, *

*Suman Bakshi (Sam)*

*Sr Recruitment Executive*

*SourceChip, Inc *

*Off email- s...@sourcechip.net <s...@sourcechip.net> *

*Phone-732-917-4895   *

*Fax-732-875-0233 *

*7 Rustic Drive,North Brunswick, NJ–08902 *

*www.sourcechip.net <http://www.sourcechip.net>** |

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please respond me at my alternate email id-28su...@gmail.com

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