Hello Partners,

*Saleforce Business Analyst*

*6+ mo ContractREMOTE Job*

**Must pass a drug test and background check once offered position**
The Salesforce BA is responsible for gathering/defining operational aspects
of the assigned Salesforce project(s); , including data analytics, process
management, and policies/procedures. The BusinessAnalyst in the Salesforce
Professional Services team will have diverse responsibilities focused on
technology and system implementations, as well as defining configuration
(declarative) or customization (programmatic) process analysis, supporting
key business and operational initiatives. Our Salesforce team is a
fast-paced environment and we are looking for someone who can hit the
ground running to manage multiple responsibilities and projects while
producing high-quality work.


Plan, define, author, and design Salesforce solutions.
Diagram and evaluate existing processes; interpret into Salesforce
requirements and solutions
Work in partnership with Salesforce team to maintain a library of policy
and process documents
Document, train and initiate changes to existing processes
Audit processes to identify process and performance defects.
Surveys and analyzes best practices for techniques and processes.
Measure and document business results achieved through solution
Advise the business on Salesforce best practices and tools/solutions
Partner with IT (internal and external partners) and functional business
owners to resolve systems related issues
Prepare presentations for the team and management highlighting progress and
Identify areas of improvement and implement solutions in process, policy,
and Salesforce deliverables

*Required Skills/Experience:*

Bachelors' degree
4+ years of professional Business Analyst experience, or focus in
Salesforce project/programs
Understanding of Salesforce declarative capabilities.
Proficient in Microsoft Excel & PowerPoint
Understanding of systems analysis, including root cause analysis and other
process modeling and systems design methodologies
Project management skills.
Excellent written and verbal communication skills
Ability to multi-task and perform effectively in a fast-paced environment.
Able to think independently and consider cross-functional and downstream

*Desired Skills/Experience:*

Advanced Knowledge of Business Systems - Salesforce.com (certification a
Knowledge of Healthcare, Call Center and/or Eligibility functionality a
huge plus

Sam Williams - Recruiting Manager

ITBrainiac Inc.

Direct : 646-499-5264|| Fax : Fax 312.582.2699
116 Village Blvd, Suite 200 - Princeton, NJ 08540
swilli...@itbtalent.com || swilli...@itbrainiac.com

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