Hope you are doing well.

This is *Ranjith* From Themesoft, I was Reviewing your resume regarding to
the Job Opportunity with our Fortune Client. Please Go through the
Following Job Description and let me know of your interest. Don’t Hesitate
Contact me at *408-868-2905.*You can also reach me Via Email at
<ranjith.vem...@themesoft.com>*, if you are interested Please reply back to
my email with your updated resume in Word Format.

*Title: Network Admin Location: Purchase, New York  Duration: 6+months. *

*Max Rate: $38/hr/c2c*

*Job Description: *

• Handle phone moves. (Log person off on phone in old location, log in at
new desk, go into administration to change location - 911 requirement.)
• Headset installations, troubleshooting headset issues, etc.
• Feet on the floor assistance to backline teams (i.e. trace trunks, vendor
assistance for onsite repairs/visits, etc.)
• PBX system administration. Program call specific routing for
Managers/Assistants, etc.
• Set up voice mail for new users, resetting voice mail password, remove
voice mail for term’d users, etc.
• Route Broadcast messages for site.

*Desired Qualifications : *

• Technical Degree – Voice preferred
• Must have strong interpersonal and communication skills, along with the
ability to interact positively with peers, managers, customers, and service
• Must be self-directed with independent problem-solving ability and basic
documentation skills.
• Previous experience in customer support, voice operations, Avaya PBX and
Avaya VoIP administration, or another related area.
• Minimum of 5 years’ experience with configuration and troubleshooting
Avaya VoIP systems
• Minimum of 5 years’ experience troubleshooting voice and circuits (SIP,
PRIs, Trunks)
• Experience supporting Cisco or PolyCom Telepresence / Video Conferencing
systems is a plus

*Best Regards,*

Ranjith Vemula

Ph: 408-868-2905 | Email: ranjith.vem...@themesoft.com

THEMESOFT, INC*. | **www.themesoft.com* <http://www.themesoft.com/>

MBE &WBENC Certified Minority-Woman Owned Business
Celebrating a Decade of Providing Innovative Staffing Solutions

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